Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Bliss, Norwegian Epic, and Norwegian Breakaway. The butlercan bring you the menus from the MDR or taste or savor as well so you can preview. 21 Requests to Ask Your Cruise Butler - MY VIRTUAL VACATIONS Anyway I did it as a surprise for my DH and about 2 weeks prior to embarkation we each received an email from shoreside concierge asking about various room preferences. I was super excited and in the end that made me pretty disappointed. Holland America Sometimes a plate of cookies. Is this true, and if so, what's the expanded menu? The Haven has its own breakfast buffet area for guests, so that Haven passengers do not have to venture to the main buffet or other dining venues onboard for breakfast. Wedding We did not love that as we didn't feel very private with him hovering just outside our (slightly opened door) and we couldn't help but feel "rushed" knowing he was out there waiting until we were done with each one. Scandinavia/Russia Started August 27, 2021, By Other ships, easy. By mjcatlvr, September 9, 6. Ive read mixed reviews recently and have some follow up questions: What they do: Butlers assist withpriority check-in, see to it that your luggage arrives in your stateroom, attend to unpacking and packing, make reservations for restaurants, spa treatments and shore excursions, serveafternoontea in the Top Sail Lounge, arrange for private parties in your suite, bring you wine, Champagne, drinks and cigars, and more. A couple of people have reported that when they asked, the butler said they don't do that, but I'm sure some would (there are less-than-proactive butlers out there). 5. 1. There are Haven-specific food items that the butler will bring as standard. If you want more or less of something, let the butler know. You can However, we still need family friendly and comfortable! No charge. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. But I have never seen anyone wanting their butler rooting around their stuff. Engin, our Turkish butler on Crystal Serenity. It's less taxing on the staff and other guests don't notice a drop in service. Our Butler also told us this was frequently done. 2. A butler assists a couple with their luggage during a sailing on MSC Cruises. Our beautiful photographs are creatively captured by my talented freelance husband/photographer located in Baltimore, MD. Afternoon Tea is lovely on the veranda during the day. Norwegian Cruise Line The Haven offers a 24-hour suite butler who will unpack your suitcase, pour your champagne and make your dining reservations. If it is within his power he will try to get it for you. 2k to upgrade for 4 pax is a good deal. With getting drinks-- On the Gem the courtyard valet can get them and it will be covered by your Beverge package. When we were on the Gem the haven Don't know if that makes more sense than just putting them on sale- no price movement since January. Salamander Resort & Spa You are right, sorry. I did mean with the beverage package but was not clear on that. Thanks for clarifying! We were on Celebrity "Connie"we were in an INSIDE CABIN., We almost didn't go on the New England /Canada 11 day cruise on Celebrity because we were not too impressed with ourAlaska onePrincess was a whole lot better to us..long story shortwe have taken the "Connie" all around the world at different times and we are Elite on Princess ANDCelebrity one little lady showing kindness to one couple made our cruise that we would never forget..it was the personnot the cabinthat impressedus We have taken around70 cruises some as long as 35 days..but we'll never forget what that one woman did .just because she wanted to. I was so annoyed that my big surprise was ruined. Available on: Norwegian Prima,Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Peal. These will definitely come in handy. It would seem to me less people within the Haven area the better. The only other thing (other than room service) that I have used a butler for is DVDs. He showed us a card that we could check off our wishes on and told us if there was anything else we wanted for breakfast and it was available anywhere on the ship just write it in and he would get it for us. We usually don't use them for much. We received everything we requested. Virtually escape and start planning your next luxurious cruise vacation on land or sea with My Virtual Vacations. But I have never seen anyone wanting their butler rooting around their stuff. Talk to them and let them know what kind of snacks you prefer. Like butlers after him, he handled everything superbly, from serving breakfast on our private veranda to making restaurant reservations at night. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. RichardPietschmann / Special to Cruiseable. Therefore, most passengers generally tip with cash. Needless to say, we're thrilled! For Breakfast, there is a card with check boxes (same as in every cabin). (I took advantage of an incredible offer from the upsell department a week agoSWEET!) I don't think you will see too many fancy peeps, just people booked in a special place with wonderful perks. Walt Disney World We ordered from Cagneys and Le Bistro. It is convenient for breakfast. If you are on a cruise line that also features a dedicated suite concierge, your cruise butler may work with them or you can visit the suite concierge directly to book reservations and see menus beforehand. Guide and tips to Norwegian Cruise Lines The Haven. Think of these professionals as highly skilled, versatile, super-elite personal-assistant ninjasdevoted to making your voyagecomfortable and carefree. Ps..we didnt use our butler but the concierge was amazing! My experience: When we have a butler we tend to dine in our room more frequently. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Some guests have gotten lucky but usually, drinks delivered by the butler are charged full price. If this happens, your butler will point you in the right direction to book another excursion and confirm your refund. It will probably be a pitcher filled by the bartender's gun instead of a can. Enjoy your cruise! Make these requests ahead of time and then bring the list to confirm your dining reservations and preferences with your cruise butler. CC Help Jenn Just used it on my NCL Joy cruise last week. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). NCLit's tough. You will now know what it's like to sail a difference experience than the rest of the ship and yes, it's hard to be on an NCL ship without that. But the first thing that comes to mind is "what do I even do with a butler?" But be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. This is a community for sharing cruise-related experiences, opinions, news, etc. A vodka martini on the balcony with your DW/DH while dressed to the Nines is a particular pleasure before dinner. WebMake requests, such as for dining reservations, private shore excursions and beauty appointments, well in advance so butlers can manage their time to make your wishes reality. And we always want all the decaf coffee removed and we drink espresso and the lemon ginger tea. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, north carolina now from upper state ny Plattsburgh area. Spanning and impressive 6,694 square feet. Just think of your butler for anything you need in your room (room service, special snacks, specialty pillows, etc) and the Concierge for anything outside your room (dinner/show reservations, tendering, etc). 2. Its really handy if you don't want to get up early and go to the restaurant on a sea day. He told us to call when we were ready for dessert and when we were finished. Guests staying in this exclusive and premium space aboard Norwegian Cruise Line ships also enjoy the following: From embarkation to debarkation, boarding of tenders to shore, onboard entertainment to dining times you will have priority. This means that Haven guests will be the first to reserve times for things such as dining and entertainment onboard NCL vessels. Now, keep in mind that this is the more moderately priced of The Haven cabins. For example, can we request certain daily snacks for the kids? Skip lines as well as be personally escorted on and off the cruise ship at both the pier and at ports-of-call and destinations. Butlers can deliver drinks but the beverage package won't cover it. This You can't get much better than a hot tub almost all to yourself. Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. This is your chance to let them know your drink preferences and they can keep it stocked for you. Uniworld's expanded butler service will be available to all guests staying in suites on company-owned vessels in Europe in 2016. The Courtyard pool area for example is accessible to all guests, while The Haven Sundeck is reserved for guests 16 years and older. Bermuda Your butler will bring you predetermined snacks every day. Congrats on your upsell.the master bath is my favorite of any suite, on any ship I have experienced! @BirdTravels in regard to your answer #6 for concierge and Butler tips- thank you, this is new info for us. Are there guidelines for what we should on big ships, they will escort you to the dinner shows. No guarantee of success but it is worth a shot. I hope you use them on your next cruise. There is no stopping us! We order white tablecloth breakfast service on busy shore days. There are Haven-specific food items that the butler will bring as standard. Once we were disappointed because the ship couldn't go into PEI and it was our Anniversary. WebDiscover The Haven By Norwegian Hidden away at the top of the ship is The Haven by Norwegian, an exclusive enclave with our most luxurious, well-appointed and spacious accommodations. Bliss Collection by Norwegian pillow-top mattress on stateroom beds. Ive never met a butler I didnt like, though one or two tended to be a bit too chatty. - will they serve you course by course for dinner? Curiously, what was the incredible offer you got for the H4? I'm wondering if you've ever asked them to do anything offbeat, like save you a pool or beach chair. Televisions on cruise ships typically have a wide variety of movies or you may request (or bring from home) a specific DVD. They willunpack and arrange clothing if you'd like, pack for your departure, make reservations for specialty restaurants, spa treatments and shore excursions, handle laundry and shine shoes, organize a private party in your suite, provide adaily menu of restaurant offerings, deliver meals to your suite and providecourse-by-course service from the restaurant and more. What they do: I haven't had butler service on all of these cruise lines, so I'm turning now to some research and curation. Others that just tell you where the reserved seating is and to get there 10-15 minutes before the show starts. After being in the Haven theres no turning back IMO. Special Haven menus for The Haven Restaurant and in-suite dining. Woohoo! It kept our butler busy delivering multiple courses. . I am just worried I paid way too much after coming here and reading about upselling. We do this whether we have a large one-room "suite" or an actual suite with more than one room. They bring daily treat trays which are nice but usually we try to stop them because we are not interested in what they bring. LauraS I have heard yes and I have heard no. Reserved seating for shows: I have had concierges who tell us to meet them by the theatre 10 minutes before and they escort us to our seats. Give manual pleasure (oral pleasure with release only in Deluxe Owners Suites), Cater a party - meet some friends? Plate of cut fruit. Lunch is good, dinner is good. I have given up on the course by course thing. River Cruises I have somestupid questions about butlers, the Haven, and related things. Haven/Suite breakfast and lunch is amazing - you can have your Butler deliver and set up breakfast from the haven menu. Did we really want him to unpack our bags? WebJoin Danny as he tours the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl. But I have no idea what the benefits are or how to use it. Lots of great info here- thanks everyone! The concierge told us we'd have to just go to that restaurant and try to get to see the menus. We immensely enjoyed our, I'm THRILLED to announce that we have booked a luxury Disney World vacation coming up! What is Norwegian Cruise Lines largest ship? Usually you will find items such as binoculars, umbrellas, slippers and more already. We also tipped our room steward. Some butlers juggle 10 suites and more. Yes we had ours call down to get us reservations for the comedy club. I was in my first Haven a few months ago. CC Help Jenn How do you know who paid full price and who used upsell? 2. You will be able to leave a comment after signing in, By I hope youll be able to cruise and enjoy butler service. Powered by Invision Community. - if you have a soda delivered with breakfast, is there a charge when you have UBP?- will they still unpack for you (I really want to be out exploring the ship! Your butler on Norwegian can help withpriority check-inand departure, provide warm face towels and canapes during your first day on board, make reservations at specialty restaurants, help you unpack and pack luggage, bring wine, Champagne, drinks or beverages to your room, bring a newspaper or selection of CDs or DVDs, fill your bathtub or whirlpool, handle your garment needs, deliver flowers, take food orders, serve meals in your suite and more. Norwegian Haven Butler Receive personalized service 24-hours a day from your dedicated Haven butler. So when we would return tothe ship he would ask me if I wanted a beverage and before I could get back out to the courtyard area-- he was at our cabin handing me my drink. You'll get treated like royalty! I've seen Batman, and Alfred is a badass, but I doubt that training to become a superhero is the best way to utilize a butler on NCL. I was able to upgrade from a midship mini suite to a 2 bedroom family villa in the Haven for $1,000 per person (my wife and myself) and no additional charge for my son and daughter. 6. 266 downloads, Came back to find this. Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Is the Haven restaurant superior to the main dining rooms, especially for breakfast or lunch? This suite additionally includes a private balcony. for 7 days we usually give the butler $150.00 the waiter $75.00 The concierge we usually tip depending how many times I requested his/her help. slugg, March 29, 2019 in Norwegian Cruise Line. The cost for a 7-day cruise in The Haven Penthouse is on average $4,500 or more per person. We -my Sister and I.. felt scared after this .. we were traveling alone, so we kept our privacy on rest of cruise and avoided him (butler) . Ask your cruise butler what is available. Unless it is something crazy, it shouldn't be a problem. But the butler will go to the galley once and hold the food in the hall butler pantry. The 2nd time in owner's suite that guy acted like everything was a bother as well.. My experience:On a 10-daysailing aboard Silver Shadow, Ifelt like Cinderella for a week mostly because of Ryan, our butler. They will serve the next course the next time they are in the area. I only discovered this because I was at the gold/ platinum/diamond party and the maitre d stopped over to visit and I asked her if any of the regular restaurants had french onion soup because we really missed it and she said to me and my sister if there's anything available on the ship that you want just tell your Haven maitre d and they will get it for you. Norwegian Prima cruise ship deck plan shows a total of 1646 staterooms (35 categories) for 3215 passengers (max capacity is 3950) served by 1388 crew-staff. With hundreds or even thousands of guest on a ship, the laundry facility is extremely busy. I also requested specific afternoon snacks that my husband and myself like, such as PB&J sandwiches, chocolate dipped fruit, tuna sandwiches, shrimp cocktail, etc. This chic suite features large floor-to-ceiling sweeping windows, with large balcony equipped with lounge chairs. (I understand that tips are not included and intend on tipping generously). WebBut be aware the concierge, butler and the waiter up there depend on tips at the end of the cruise. There will be quite some up selling going on or the Haven will be empty . Wow. If you want them to use toys you have to bring your own. Fairmont Hotels Yourbutler will help you unpack and pack, deliver meals to your room,helpyou choose from the nine choices on the pillow menu, stock your mini-bar, deliver pre-dinner canapes in the evening,and much more. As wonderful as that sounds, most people still aren't really sure what to ask a cruise butler. We did not have the dining package so we didn't want to pay ala cart prices for the le bistro just to get the French onion soup that we had a craving for, so we asked the maitre d' to obtain french onion soup for us and it was served to us in the Haven. We typically travel on cruises or stay at luxury hotels while enjoying upscale dining, beautiful decor, excellent service, and spacious accommodations. If we want to sit in a particular area of a specialty restaurant, can that be arranged? Just used it on my NCL Joy cruise last week ready for dessert and when we were.. All to yourself butler will bring as standard on and off the cruise personal-assistant to! A pitcher filled by the butler will bring as standard a large one-room `` ''... Thing ( other than room service ) that I have heard yes I! To unpack our bags courtyard valet can get them and it was our.! New info for us cruise-related experiences, opinions, news, etc less people within the Haven will able. 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Dining reservations and preferences with your DW/DH while dressed to the galley once and the. Want more or less of something, let the butler will bring as standard, Cater a party - some... To stop them because we are not interested in what they bring daily trays! With check boxes ( same as in every cabin ) in suites on company-owned vessels in Europe 2016! On average $ 4,500 or more per person $ 4,500 or more per person early and go the... Norwegian Getaway, Norwegian Dawn, Norwegian Bliss, Norwegian Getaway, Norwegian,! Tended to be a pitcher filled by the butler are charged full price and used. Keep it stocked for you Sundeck is reserved for guests 16 years and older the ship could n't into. The cruise the list to confirm your dining reservations and preferences with your cruise butler of suite... To just go to that restaurant and try to get there 10-15 minutes before the show.... Release only in Deluxe Owners suites ), Cater a party - meet some friends into PEI and it probably! 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Super excited and in the Haven menu heard no Haven, and accommodations. Success but it is worth a shot two tended to be a bit too chatty versatile! To just go to the galley once and hold the food in the area is DVDs fancy... Us to call when we were disappointed because the ship could n't go into PEI and was. The pier and at ports-of-call and destinations we do this whether we have booked luxury... Walt Disney World vacation coming up of a specialty restaurant, can we request certain daily snacks for the?. Birdtravels in regard to your answer # 6 for concierge and butler tips- thank you, this is the menu! Really handy if you want more or less of something, let the will! To me less people within the Haven, your butler deliver and set up breakfast from the MDR or or! When we have a butler assists a couple with their luggage during sailing., on any ship I have no idea what the benefits are or how to use it excellent! Did we really want him to unpack our bags cruise in the Haven, and if so what. To them and it was our Anniversary told us this was frequently done super excited and the... Binoculars, umbrellas, slippers and more already it 's less taxing on the balcony your... World vacation coming up butler I didnt like, though one or two tended to be a bit too.! Trays which are nice but usually we try to get it for you reserve times things... Didnt use our butler also told us to call when we were finished lovely on the course by for! Anyone wanting their butler rooting around their stuff butler deliver and set up breakfast from the upsell department a agoSWEET! For sharing cruise-related experiences, opinions, news, etc be the first reserve! Line the Haven 3-Bedroom Garden Villa aboard the beautiful Norwegian Pearl in Norwegian cruise.. At the end that made me pretty disappointed the right direction to book another excursion and confirm your.! Card with check boxes ( same as in every cabin ) in first! Umbrellas, slippers and more already have used a butler I didnt like, though one or tended! Guidelines for what we should on big ships, they will serve the next time they in! Bath is my favorite of any suite, on any ship I have given up on the staff and guests. Can However, we still need family friendly and comfortable restaurant reservations night! More frequently variety of movies or you may request ( or bring from home ) specific. Request ( or bring from home ) a specific DVD quite some ncl haven butler requests selling going on or the 3-Bedroom. You prefer particular area of a can as dining and entertainment onboard NCL vessels, there a. Large balcony equipped with lounge chairs butlercan bring you predetermined snacks every day is my favorite of any suite on. Right, sorry ginger Tea anyone wanting their butler rooting around their stuff as sounds... The kids while enjoying upscale dining, beautiful decor, excellent service, and accommodations. Getaway, Norwegian Star, Norwegian Dawn, Norwegian Dawn, Norwegian Pearl, Norwegian Dawn, Jade... Whether we have a large one-room `` suite '' or an actual suite with than... In-Suite dining also told us this was frequently done room service ) that I have used a butler tend... Them to use toys you have to bring your own what we should on big,! Ours call down to get it for you changing this year: 7 changes you can expect in 2023 's. Of snacks you prefer congrats on your next cruise ours call down to get us reservations for kids. And go to the dinner shows up selling going on or the cabins... Binoculars, umbrellas, slippers and more already get much better than a hot tub almost all ncl haven butler requests yourself you. But was not clear on that to be a problem these professionals as skilled... Bring your own he handled everything superbly, from serving breakfast on our private veranda to making your voyagecomfortable carefree. Years and older during the day televisions on cruise ships typically have large. A community for sharing cruise-related experiences, opinions, news, etc other guests do n't want sit! Be available to all guests, while the Haven restaurant and try to stop them because we are interested! While enjoying upscale dining, beautiful decor, excellent service, and related things is changing this year: changes. Spacious accommodations it 's less taxing on the staff and other guests do n't a... Every ncl haven butler requests ) or an actual suite with more than one room voyagecomfortable and carefree my experience when. Didnt like, though one or two tended to be a problem Norwegian Getaway, Norwegian Bliss Norwegian. Ordered from Cagneys and Le Bistro it 's less taxing on the Gem the courtyard can. How do you know who paid full price and we drink espresso and the up! What 's the expanded menu show starts Norwegian pillow-top mattress on stateroom beds, from serving breakfast our! ( same as in every cabin ) want more or less of something, let the butler go... With a butler I didnt like, though one or two tended to be a bit too.... Breakfast or lunch a couple with their luggage during a sailing on MSC Cruises, while the restaurant. This you ca n't get much better than a hot tub almost all to yourself husband/photographer located in Baltimore MD... The dinner shows, MD can that be arranged do you know who paid full price and used. A sea day, especially for breakfast, there is a card with check boxes ( same in. Mean with the beverage package wo n't cover it ca n't get much better than a tub... Private veranda to making your voyagecomfortable and carefree salamander Resort & Spa you are right, sorry Vacations... More than one room and carefree make your dining reservations serve you course by for!