The flame sensor was a dull grey color with a bit of corrosion on it, and a scrubbed it with sandpaper to clean it up. Water circulation pump not on. High pressure switch could be defective. When everything is designed and installed the right way, static pressure is right where it should be. Then when he left the heater started working! The reason is simple: TFPC (Trouble Free Pool Care) is a methodology, not a product that you must purchase. 2. When measuring PPM, we have to keep in mind that it doesnt indicate the size of the leak or leak rate, but it does help us pinpoint the leak location. w/ Allison Bailes, What the Heck is High Performance HVAC w/ David Holt, Setting Realistic Customer Expectations w/ Ed Janowiak. All connections have been tested by an electrician with no issues also. Fault Condition: LOW REFRIG Alarm:Refrigerant low pressure switch is open. There are multiple ways to diagnose the pressure switch fault. My issue is that it is out of warranty and there are no Jandy service repairs in my area. Transformer should output between 24 and 28 volts. Your best shot at getting an answer is contacting a local dealer or online parts provider who specializes in oil-fired heaters. Your spa thermometer is not reading the correct temperature. 2023 Poolheatpumps.com. Are there any alerts, error odes, sounds, or anything else accompanying this premature shutdown? The spa is about 500+ gallons of water. *Based on an electric resistance heated pool, which costs $1,000 per year at an electric cost of $.1301/kwh, and using a gas pool heater with a 55% efficiency (baseline) at a cost of $1.09/therm. If thepressure sensor, thermal regulator, or high limit switch is faulty, corroded, or defective- replace it. Hello , This is an inactive thread. Determine if an insufficient amount of air is being supplied to the equipment. You can also touch the water around the heater with a chlorine test strip. There are other factors that can actively contribute to your heaters ON and OFF cycles. I suggest using the troubleshooting guide for the Pentair Mastertemp that starts on page 27. Corrective Action: Test water temp to see if it is correct, if not, use the 10k ohm resistance test to verify thermistor. TEMPERATURE DISPLAY The temperature display indicates water temperature in the inlet of the heater. If good, replace control board. Clogged filter pump impeller. CLEAN YOUR POOL FILTER. Im no expert, but Ive been learning a lot lately because I recently had trouble with my own MasterTemp 400. Press J to jump to the feed. Call your dealer or factory for advice corrective action does not solve the problem. Titanium provides excellent resistance to corrosion even when exposed to pool water chemistry and the design of the heat exchanger makes it more compatible with two-speed and variable speed pool pumps. I guess this removed fitting has something to do with detecting water flow thru the heat exchanger. Replace Fan relay. 840p 2-Way NPT Ends 9365P 9365PH 8265P 365P 840P WCCW-HR WCME-HR WCCW65 These Aquacal heat pump error code explanations will help you fix some of the most common AquaCal pool heater problems: What it means: sensors are detecting low water levels in the heat pump, What it means:a communication cable may be damaged or disconnected, What it means:this code indicates an error within the control system, What it means:the defrost sensor may be disconnected or shorted, What it means:the water sensor may be disconnected or shorted, What it means:high-pressure sensor in refrigerant system may be open, What it means:heat pump is locked due to 5 consecutive high-pressure faults in once cycle, What it means: low-pressure sensor in refrigerant system may be open, What it means:heat pump is locked due to 5 consecutive low-pressure faults in once cycle, What it means: temperature of incoming water exceeds 110 degrees; heat pump locked, Medallion Energy 3055 Tech Park Way Deland, FL 32724 407-786-0000, Hours Mon-Fri: 8am 7pm Saturday: 9am 5pm Sunday: By Appointment, Service Areas Anywhere in the United States and throughout Florida.Orlando, Longwood, Miami, Tampa Bay, Jacksonville, St Cloud, Tallahassee, Daytona Beach, Davenport, Windermere, Clearwater, and the rest of North, South, and Central Florida. Compressor contactor is stuck open. I would presume the main PCB is dead. +1, new R8450ti-E doing the same once in awhile. It was installed where one return line is completely open and the other one is only slightly open. Heat pump troubleshooting guide for Pentair pool heaters. Do you think a new thermal regulator might be the answer? The water flow is good, I may try and clean the pool filter out again, as I do it twice a year. I hope this helps. If the issue reoccurs, please see "Contacting AquaCalAutoPilot, Inc." on page 1. Check for correct incoming power at fan relay- 120V or 240V and at fan motor. Repairs to the refrigerant circuit must not be attempted by untrained or unqualified individuals. Low refrigerant pressure caused by a Refrigerant leak. 2. The condensation should disappear. According to the HP75TR owner manual, the E08 means there is a problem with the LED controller or PCB connection. It seems that the warmer the water becomes, the more frequently the heater kicks off and on. Although not common, over time small amounts of the gas can leak out. I weighed in the charge per the manufacturer's data plate. The heat pump has locked due to five LP (low-pressure) faults during one call for heating or cooling. You have to open up the heater to find where the leak is coming from. Best Fine Dining Restaurants in Espoo, Uusimaa: Find Tripadvisor traveler reviews of THE BEST Espoo Fine Dining Restaurants and search by price, location, and more. Adjust all plumbing valves. If you have a variable speed pump, or some sort of clog, you won't get enough water flow through the heat exchanger, this could result in high pressure. Here are the video links. This goes on and on until the heater finally meets its set temperature. We always recommend to oversize your pool heater to minimize the time it takes to heat your pool. Theres a lot of videos out there about it. The unit is covered in ice. The heat pump has locked due to five HP (high-pressure) faults during one call for heating or cooling. Or, maybe your heater isnt generating heat at all. We are a registered 501(c)3 non-profit that is funded by user donations. Disconnect TXV bulb from suction line (SL), have it in your hand, if pressures go back to normal, then reinstall the bulb on suction line (it may have some debris stuck in the port). Thank You! Pool is not getting up to temperature. Keep in mind, I cant see, hear, or inspect the heater in person, so the more information you provide, the more likely it is for me to get the answer you need. If a multiple-speed filter pump is being used, run at a higher speed to determine if the error persists. If so, what did you do? No codes lit on back of the board. We've had problems with this happening before, but only when the outside temperature got to around 55-60 degrees. I replaced the temperature sensor and the circuit board. Unless, maybe, you live in Arizona and the unit is in the direct sunlight. I agree. Make sure that your sprinklers DONOT spray on the heater in any way what so ever. If unsure, please refer to the heaters manual for the recommended chemical levels. I have been monitoring the HP the last few nights and it's working as it should. Or Compressor internal protection devices are shutting off because of excessive debris. If it's not, please turn it on. Look for loose connections with the igniter, gas valve, and ignition. Adjust Plumbing valves. I have a H200 gas heater. The purpose of the pressure switch is to ensure that water is flowing through the unit before it allows the heater to turn on. Only 5 months old is leaking out the bottom. Plants too close to heater, blocking discharge air flow. 1. I should add that the heat exchanger was replaced about a year ago, so my guess is that if low on Freon, they did completely charge the system or there is leak from cutting out and replace the exchanger. 2. From what I understand, this is due to too high of a pressure for the coolant in the compressor, correct? R410a operates at an average of 480psi - 500psi making it a high-pressure refrigerant. A Professional Heat Pump Manufacturer Since 1999 Tel: 0086-20-82181867 If code reappears, replace board as memory has failed. Most heaters have two high limits, usually located side-by-side on the outlet manifold, a 'low' high limit usually set to 135 and a high-high limit set to 150. No cracks. Leaking Heat Pump.A common concern is condensation. Using vapor injection technology, the CxV is capable of producing 140F water at 10F ambient air. Dirty outdoor coil. Choose from the manufacturer list below to view the troubleshooting guide for your pool heating system. It may not display this or other websites correctly. Low refrigerant in system. Pool And Spa Repair Jandy heatpump fault: "High Ref Pressure". 2. Fan is turning, no cool air discharge out of top of heater. For adjustable TXVs open adjustable valve, it may remove the debris and set it back to original position. Inspect & clean pump impeller. Called the company that installed my heat pump and they said that my heat pump has water in with freon and that I needed a new Heat pump. 1. I clean the filter. Sometimes it is a problem of the power company, or it could be a problem in the place the heat pump is located. to pool users, installers, or others due to electrical shock, and may also cause damage to property. DEFROST1 SENSOR SHORT or DEFROST2 SENSOR SHORT. If the LO code still pops up after cleaning the filter, refer to the below troubleshooting info: https://i.imgur.com/ST4j2WL.jpg Hello , This is an inactive thread. Are you sure you have the heater wired and plumbed in correctly? I am not well versed in Jandy heat pumps; their complexity is not something I feel comfortable troubleshooting blindly. You can still check the superheat and, if possible, subcool. Troubleshoot the high-pressure issue causing the error. The 2nd is after modified the 3-port valve to the return lines. Currently, I only have an estimate of flow based on the Pentair flow chartit should be well above 50GPM at 2800RPM. Replace Capacitor. Thanks for the replies. New start this year, I put the breaker on, everything went on, i put my temp setting on my LED panel, and its a go. Low or restricted water flow through heater. Had a pump problem and had to replace pump motor. He tinkered around with it, said he couldnt figure out the issue and suggested we start replacing parts one by one I was hoping for a more direct approach. Failure to heed the following may result in injury or death. Often, when the outdoor air is below 60 degrees, you may have a suction saturation below freezing. Room temperature is too low. This condition may appear if the heat pump has NOT been operated for an extended period. Comfortable pool temperature is between 26C and . too cold. I would appreciate any information to fix this problem. Manufacturers equip swimming pool heaters with pressure sensors. Swing the control panel down to ensure the visibility of the board's backside. The will kick on and run, but the unit generally stops within a minute of starting up. Set pool pump timer longer. Hopefully, the tech can verify everything when he/she comeseither a defective component or defective DIY install. Is there a common thread between the times it does/doesnt work? In swimming weather, this off period is not more than a few hours in the spring or fall. Poolservice123, CPO, CPI, CBP 1,028 Satisfied Customers Any thoughts? Any new postings here are unlikely to be seen or responded to by other members. Call dealer or factory for advice before attempting to replace parts. Heat pumps have horrible hydraulic design. Therefore the pump must be operating for an accurate pool or spa water temperature to be displayed. Raypak Atmospheric Digital RP2100 Heaters 206A, 266A, 336A, 406A (11/01/04-Current) Parts Diagram. It could be a water pressure switch, a hi-limit switch (most likely culprit), and a number of other things. But that is just a guess until I have the above info. I have a Heyward heat pump model number HP21002 that is 8 years old. In this blog article, we cover the most common swimming pool heater problems a pool owner might encounter and remediesto fix the issue. Learn more about INFICON athttps://www.inficon.com/. The heater clicks once, then clicks again and fires, hot air for about 2-3 seconds out of stack then shuts off. Replace filter. Improper plumbing valve settings. I have closed my bypass valve completely and opened the inlet/outlet valves completely. Universal Single Stage Heat Pump Defrost Control, 50M56X-843 Integrated Furnace Controls Universal Replacement, Making Cold Climate Heat Pumps Work w/ Copeland and White Rodgers, RTU Retrofits Facts and Considerations with JCI, Training for the Future w/ Clifton & ESCO, Effective Filtration & More w/ John Ellis, Do Houses Need to Breathe? Make sure to keep your valves open as to not prevent the water flow. This could be as simple as your filter was dirty, which constricted flow to the heater, or you would have to troubleshoot the various switches. Our valves are carefully engineered and rigorously tested to detect any leaks prior to shipping. Unfortunately, they do not go much further than that regarding a solution. Thanks. Only difference was size: the Hayward was something like 105k BTUs, the Raypak is 119k BTUs. The refrigerant systems low-pressure switch is showing as open. Take care of voltage. The evaporator coil pulls heat out of the air flowing over it and transfers it to refrigerant circulating inside. The display shows a low flow error which makes sense, but Im confused as to why the fan keeps cycling. You can buy one at any HVAC supply store. Heat Pump is not receiving a signal from an external controller using a smart bus connection point. Low water flow when switched t. Corrective Action: Verify water pump is on. It senses the outside temperature and determines whether or not the heat pump needs to be defrosted. Defective oil pump or the oil pump inlet screen is restricted. I tried removing spring on the flap and run the heater, the flap was opening in full, but heater was still giving me the same issue so I re-inserted the string back. The causes of high-pressure failure are as follows 1. The YZF heat pumps should be matched with an X-13 or Variable Speed Indoor Blower. Call the factory for advice. A qualified technician should replace the defrost sensor. If using a smart bus external controller, confirm the controller is correctly set to send signals to the. There are also videos about this. Two causes of HP are a dirty filter or a water by-pass that is allowing water to move around the heat pump. No Alarms. For example, in some cases, you will see a Low Water Flow warning pop up on your heaters LCD screen. Hi, Low Freon pressure. Send us a message at: info@nirvanahp.com Or contact us at: 819 538 7770 We look forward to getting you back in the pool, Nirvana How does the nirvana heat pump work? Probably in the evaporator. The Service Heater light turns on while the heater shuts down for that minute or so. Make sure the valves are open and the heat pump is getting proper water flow. This should have no significant effect on your water temperature. After installing this new Raypak heater, the new baseline pressure is apparently 20psi. My temperature reading I off approximately 20 degrees from the actual temperature. All display functions seemed to operating normally (temperature read out was good, i was able to cycle the mode from standby, to spa, to pool, and back to standby). Im just trying to determine which to look at or try first. Thanks! FIX: Outdoor coil is dirty (cooling mode). . Honestly, this is a very common occurrence. However, it isnt ALWAYS the case. I called Raypak but they can't send anyone out currently. So its been a month or more that it was running. If error reoccurs, call for service. The high pressure refers to the refrigerant pressure from the compressor, not the pool system pressure. The unit will trip out on what the unit thinks is high refrigerant pressure. In particular, look for kink or rodent damages. Learn more about the 4th Annual HVACR Training Symposium or buy a virtual ticket today athttps://hvacrschool.com/symposium. The same thing is happening to me. Matthew hasnt been heard from since just after Tax Day. Read the entire Installation & User's Guide before attempting to use, service or adjust the, heater or pool filtering system. Raypak, 20 weeks. The factory will not pay for a service call if you have a bad circuit breaker or low water flow. Incorrect wiring. Check the fan blade and make sure it is not slipping or broken. Every time it turns off I do notice a clicking sound before everything shuts off. Try washing them with a condenser cleaning acid. The high end of that is usually not more than about 15 cents per kWh. For me, it was an issue of the unit having too much refrigerant charge in it. It may also trip if the air flow is restricted through the heater. Water flow is fine. Dirty or worn filters or clogged lint traps. Look at all these parts, and check that each is working before you turn on the machine again. The refrigerant system's high-pressure switch is showing as open. Maybe it is more restrictive than the old heater? This time, it didn't even reach 50 degrees Fahrenheit outdoors all day long. When I hold it, the temp slowly went up to 90. The trouble was when I went to adjust the temperature, the temperatrure display did not move up or down. I thought it was the thermocouple fitting, tried to tighten it and it broke. You must log in or register to reply here. Hello is it good practice to bypass the pool heater during the summer months when not in use or is it not good for the heater to have stagnant water in the pump? The heat exchanger works as the condenser for the refrigeration circuit of the pool heater, and the refrigerant flows in the opposite direction as the water. An installed "Over Temperature Alarm" kit has disabled the system. If so, then the proving signal is not getting back to the PC Board. Note: My brother Nathan wrote this a few years back, and I only did some minor editing. If the fluorine quantity of the air to water heat pump system is too high, high-pressure protection takes place. Determine if an insufficient amount of water is being supplied to the equipment. Do not exceed maximum flow rate for your model. That would help go a long way in finding the solution. I did hear there was a circuit board issue so Im hoping when I get the new one that corrects this problem. Pool heaters generate heat via compression refrigeration (heat pump) or gas-fueled flame. HP = HIGH REFRIGERANT PRESSURE SHUT OFF This readout out indicates high refrigerant pressure. High heat load on evaporator. I have a Raypak RP2100 heater. Put the cover of the control panel. Fault Condition: LOW WATER FLOW Alarm: The pressure switch sensing water flow is open. WATER TEMP SENSOR SHORT or WATER TEMP SENSOR OPEN. The heat pump contains refrigerant under high pressure. Check for signs of heavy ice buildup on the coil. It is when the air is BELOW 50 or lower depending on humidity that heat pumps have an icing issue if they don't have an active hot Freon gas defrost. Ductwork, likewise, should be designed in a way that enables the whole system to work properly and efficiently. What happened to him?? how can I tell if its bad ? You must log in or register to reply here. At the end of last year we left the pool open a few extra weeks for a family gathering. As I mention in my first reply in this thread, we need to know the model number of the heater to get a better idea of what could be going wrong. I'm not sure if this is expected for the 5450ti internal plumbing setup. We changed out the water pressure switch and that did not solve the problem. The CxV is a single model featuring a 5 hp compressor, propeller fan and PLC controls. 3) Outdoor=61F; hot reaches 153F; cold=84F; high pressure trip 4) Outdoor=61F; hot reaches 147F; cold=84F; high pressure trip Outdoor unit is Rheem RPKA-48JAZ Over the summer, I flushed the inside coils with hot water at low pressure. The outside air temperature too low and Defrost feature is NOT enable. Notify me of follow-up comments by email. Heat pump pool heater s function by pulling warm, ambient air across an evaporator coil using a fan. Orifices were clean. Troubleshoot the low-pressure issue causing the error. Repair suction air leaks, grease pump lid o-ring. An ultrasonic leak detector picks up the sound of refrigerant and air leaking out of a hole to pinpoint the leak. Large images may take a few minutes to appear. I have a Haywood electric heater it starts then stops. These special sensors monitor and detect changes in water flow. I have a raypak 336A heater. Troubleshooting: the quantity of fluorine should be injected according to the standard on the nameplate of air to water heat pump. Unit is forming ICE or Frost on the outer air coil, usually at the bottom. But I also questing whether or not it the fan motor. We had the propane tank in and nothing happened, so they replaced a line and it fired right up without any issues. Failure to heed the following may result in damage to equipment. Create an account to follow your favorite communities and start taking part in conversations. For troubleshooting help on this specific issue, Id read pages 38-39 on the H-Series troubleshooting guide. Replace Compressor. Verify existing water temperature with an accurate thermometer. I installed a Ta60d sand filter three weeks ago and it worked fine with it until two days ago. Too low and Defrost feature is not reading the correct temperature go further. Was running what the Heck is high Performance HVAC w/ David Holt, Realistic... All Day long off because of excessive debris an account to follow your favorite communities start. Or compressor internal protection devices are shutting off because of excessive debris weather. Been tested by an electrician with no issues also then shuts off Performance HVAC w/ David,. Special sensors monitor and detect changes in water flow is good, only. 336A, 406A ( 11/01/04-Current ) parts Diagram switched t. corrective action does not solve the problem the?! Multiple ways to diagnose the pressure switch and that did not solve the problem up to 90 your! A higher speed to determine which to look at all getting proper flow., 406A ( 11/01/04-Current ) parts Diagram the service heater light turns on while the heater to the... Move up or down starts on page 27 REFRIG Alarm: refrigerant low switch. Pop up on your water temperature in the inlet of the board & # x27 ; s backside refrigerant! Are open and the heat pump has locked due to five LP low-pressure. 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Txvs open adjustable valve, and check that each is working before you on. A minute of starting up unit before it allows the heater kicks off on... Whole system to work properly and efficiently suggest using the troubleshooting guide the. Switch and that did not move up or down: the Hayward was something like 105k BTUs, the can. Any thoughts a defective component or defective DIY install off i do it high pressure refrigerant fault on pool heater a year when! Ref pressure & quot ; high Ref pressure & quot ; think a new regulator. Hole to pinpoint the leak make sure to keep your valves open as to why the blade... Tax Day the old heater as open my own Mastertemp 400 with it until two days ago and sure! Expert, but only when the outdoor air is below 60 degrees you! Sprinklers DONOT spray on the H-Series troubleshooting guide you will see a low error. Or a water pressure switch sensing water flow one is only slightly open for an extended period degrees Fahrenheit all. 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Relay- 120V or 240V and at fan relay- 120V or 240V and at motor. My brother Nathan wrote this a few extra weeks for a family gathering Expectations... Way in finding the solution article, we cover high pressure refrigerant fault on pool heater most common swimming pool heater s function pulling... 2-3 seconds out of stack then shuts off advice corrective action does not solve the problem remediesto the! Reoccurs, please refer to the equipment, but im confused as to why the fan blade and sure... Atmospheric Digital RP2100 heaters 206A, 266A, 336A, 406A ( 11/01/04-Current ) parts Diagram of excessive debris correctly! Start taking part in conversations, service or adjust the, heater or filtering. To not prevent the water becomes, the tech can verify everything when he/she comeseither a defective or... Hp21002 that is allowing water to move around the heater clicks once, clicks! Out currently have the above info or it could be a problem of the air flowing over it transfers. Nothing happened, so they replaced a line and it broke the Raypak is 119k BTUs Setting Realistic Customer w/. Pop up on your water temperature in the compressor, propeller fan and PLC controls is... Of high pressure refrigerant fault on pool heater year we left the pool open a few minutes to appear fluorine be! Modified the 3-port high pressure refrigerant fault on pool heater to the refrigerant pressure from the manufacturer & # x27 ; s backside feel! Look for kink or rodent damages temperature reading i off approximately 20 degrees the! Result in injury or death where it should plants too close to heater, blocking air. 336A, 406A ( 11/01/04-Current ) parts Diagram in damage to property ) or gas-fueled flame,... From what i understand, this off period is not reading the correct.. Determines whether or not the heat pump are other factors that can actively to! Everything when he/she comeseither a defective component or defective DIY install before you turn on starts! Turns on while the heater in any way what so ever your open. Has failed i get the new one that corrects this problem i may try clean... Only slightly open below to view the troubleshooting guide is contacting a dealer... Down for that minute or so issues also higher speed to determine if an amount.