Please help. Connect to a different network if you still face issues with it. But their website states that youll get a response within 2-4 hours of sending a help request. Another troubleshooting step to follow is to power cycle your TV. See how to get discovery+ on Sky Marketplace. Posted on Published: June 22, 2022- Last updated: November 27, 2022, (7 Fixes) Discovery Plus Not Working On Samsung TV [2023], (3 Fixes) Discovery Plus Not Available In This Location. Log in to the discovery plus Android or iPhone app and raise a ticket with their customer service. At the same time, restart Discovery Plus on your Sky Q box and choose Continue with the Sky activation, You will see a 6-digit pairing code on your Sky Q box. But honestly, simply having 1 isnt enough to guarantee a smooth streaming experience. 2. We recommend starting with method 1 and working your way down completing all the methods if issues continue. Those with the TV Essentials pack cant get this offer. Surely this situation is the same for all users accessing Discovery Plus with a Sky Q pass. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. Discovery say they have a new update which won't synchronise with SkyQ until later in the year. Read next: 6 Things To Do if Your Smart TV Slows Down the Internet. Now, download and install all the updates available here. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Have te installed the new app on tablet and tv but still says not available through partner. Type 0 0 1 and then select to open the hidden menu. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. This should fix the issue, and you can use Discovery Plus now. Was there ever a solution. See, you must have at least 4 Mbps of Internet speed to stream on Discovery Plus in HD. Sky Q and Discovery Plus have an official partnership. More likely than not, itll be up and running again by tomorrow. Please take note of your current login credentials so that you can sign in and explore the new discovery+ once the new service is live on Sky Q. 2. Stay on the screen with the QR code while you grab your phone or computer. This message was authored by Cardinal+Biggles. I know easy workarounds to fix this problem. If you want to activate Discovery Plus on Sky Q, then you can follow the steps given below-, 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus. On your Sky device, go to apps and open the discovery+ app. Wait for the lights on your Sky Q device to turn green. What to watch on discovery+ Open the app from the apps menu, or say "Get discovery+" into your voice remote. So did you have to set up a Discovery account as well? You can watch lots of great discovery+ TV, including: Bingeable box sets Exclusive originals Fascinating true-crime Eye-opening documentaries Must-see reality shows 4. Create an account to follow your favorite communities and start taking part in conversations. You should check your internet speed. But unfortunately, this doesnt guarantee that theyll always work well together. No problem. To power cycle your TV, follow the steps given below-. Once you've signed up, you'll need to activate your account by visiting: sky.com/discoveryplus-activate. Connect it to the same network your TV uses. Now, if you get a number higher than 4 Mbps, proceed to the next fix. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. If the internet is stable, it is not the reason for facing this issue. Disney+ Customer Service will be able to help determine what the issue is, and hopefully how to resolve it. DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. Tap the login option and wait for a pairing code to appear on your TV. Press Home on your Sky remote and then select Settings. Discovery Plus does not work on Sky Q without the activation, so you will have to activate it first to use it. His favorite topics are Windows 11, Android, and How To's. View answer in the context of this discussion. Youll be contacted via email and prompted to log in to your device shortly before the update of the Sky Q app. While unplugged, press its physical power button for 30 seconds. If you can still not run Discovery Plus on your Sky Q box, you should try contacting the customer care of both Sky Q and Discovery. At the same time, restart Discovery Plus on your Sky Q box and choose "Continue with the Sky activation". Firstly you should ensure that you have activated Discovery Plus on Sky Q. You can move to the next troubleshooting step in this article. Make sure your Internet connection is working again and retry the Discovery Plus app. Switch your devices back on. This will tell you whether there is any issue with the servers of Discovery Plus or not. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. To do so, follow the steps given below-. This will hopefully get things back on track again. 15/Dec/2021 My e-mail response toDiscovery Plus Support. Browse or search to find help, or start a new discussion on Community. 6.99 per month but I'll probably cancel after the Australian Open and go back to the free Sky Q version. The first thing you should try with any remote-based issues is re-pairing it with your Sky Q box. For someone not having Sky Q you seem extremely curious about getting Discovery Plus and if anyone wants to know how to get it all they have to do if they have Sky Q is have a bit of patience and Dowload the App and it will work. You have entered an incorrect email address! See, unlike other streaming platforms inside your Sky box. If you cancel your Sky Q, Sky Glass or Sky Stream subscription, or downgrade to the Q Essentials TV pack, you will lose access to your discovery+ account. Remember, to watch Disney Plus in HD, youll need at least 5 Mbps, while 4K Ultra HD streaming will need at least 25 Mbps. Check if the issue with Discovery Plus persists or not. Did you find an answer to the query as I have exactly the same problem, it is not showing me the option to 'Continue with Sky activation' I am so annoyed as this was one reason I went back to sky. If there is no issue with the servers, then you can move to the next step in this article. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Check your inbox or spam folder to confirm your subscription. You should check if theres a new update available. See how to get discovery+ on Sky Marketplace, Over 300 days of cycling including the Tour de France and Giro DItalia. And for the Sky welcome channel to appear on your TV. In case, there is an issue with the Discovery Plus servers, you will have to wait for some time for the servers to be up again. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. 6 Things To Do if Your Smart TV Slows Down the Internet, How Often Do Smart TVs Update Their Software? Simple steps to activate your Discovery Plus on Sky Q: Open Discovery Plus on your Sky box. Disable the ad-blocker or any other browser . We're sorry to hear that youre unable to access discovery+ through the Sky Q app. Press the Services button on your remote and then the 4 & 6 buttons. If the answer is yes to this, it would appear that this is the glitch that needs to be attended to at your end, ahead of the Sky Q update in the New Year. Because see, as humans, we need ample rest to work and think efficiently. Weve been having issues and found the above, the link worked for us. On the next page, select the option forContinue. 2021 Discovery or its subsidiaries and affiliates. Discovery Plus and Sky Q have a partnership, and you can easily watch Discovery Plus on Sky Q. User reports indicate no current problems at discovery+. Alternatively, its worth contacting Sky as they should be able to provide additional steps on how to fix Disney+ issues with Sky Q. just had sky fitted yesterday. Just checked again, still working on my Galaxy S9. Visit the Discovery Plus website and login into your account. Apparently You now have to pay 4.99 a month. Select 'Get discovery+.' 3. This is so weird. How do you check when the subscription ends? If you have the option, hardwiring your Sky Q box instead of using Wi-FI will typically allow for a smoother experience. Here, selectDiscovery Plus. Based in India, He is extremely skilled at Windows related to How to Troubleshooting matters. Firstly, switch off your Sky Q box as well as your TV. With both plans, you can check the streaming service out for free with the seven-day Discovery Plus free trial . Open the app from the apps menu, or say Get discovery+ into your voice remote. However, if you find that there arent any issues on Discovery Pluss servers, Then you should continue to the next fix, which is to. Now, you will see a 6-digit code on your Sky Q Code. Open the app from the apps menu, or say Get discovery+ into your voice remote. Turn off all devices connected to the Sky box (this might include your router and TV). Many people have found using a different browser or clearing browser caches & cookies lets people get to the correct page, can activate on safari just done it google wouldnt work for me. Outdated systems are more likely to crash and have bugs. It aired only once or twice on Discovery Channel that I know of and I've never seen it again. Sky say that Discovery+ will be updated on Skyq early this year, then all will sync We are still unable to get discovery plus on any devices. How fast your Internet should be to stream on Discovery Plus. To power cycle your TV, follow the steps given below-. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Visit the Discovery Plus website and login into your account. Now, plug in the TV to the power source again. But dont worry, as mentioned earlier, problems like this generally dont last longer than a day. We also have a Disney+ UK Facebook group with over 70,000 members which is a great place to get help from other people using Disney+ on Sky Q. I am unable to continue viewing Discovery Plus content on any of my devices. Input the code you see on your TV to the website. You can check your internet connection usingFast.com. See, this process will completely drain the energy from your TV. Editors pick: How Often Do Smart TVs Update Their Software? Discovery Plus is a well-known streaming service that offers free and paid subscriptions to users. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. (EASY FIX! Sharing your apparently useful knowledge would be useful to those having difficulty subscribing to Discovery+ for free on Sky Q!?! To log in to your Sky Q set-top box, do the following. On your Sky device, go to apps and open the discovery+ app. First, you should remove all pairing information from the remote control. Advertising: If you would like to advertise on Disney Plus Informer, please use the email below. Now, choose the option forUpgrade Now. Like whats currently happening with your Discovery Plus app. Plug your TV into its power source again. Go to the apps rail, select discovery+, and then select Sign In. Wait for the Discovery Plus on your Sky Q to activate. There are typically several reasons why Disney+ isnt working on Sky Q. Weve listed five of the most common methods to get Disney+ up and running again on your Sky Q box. And to answer that, heres a table that shows. This has nothing to do with Sky as the orginal post states this is discovery that have caused all of the problems with updatuing their system they have even admitted this to the OP as in their first post. Put the onus on discovery to sort it out. I have Discovery plus but now says when I login that I have to upgrade and nothing works with the current partner pass. I've already got Discovery+ on my devices and a Discovery account! Can anybody help me? Once done, turn ON the TV and the Sky Q box. To do this, hold down. Go down to Settings but don't press select. Discovery.must be mistaken about the procedure - perhaps you can describe the alternative procedure - others may find it useful!?! To reset your router, just simply unplug it, and after 5 minutes, plug it back in again. An outdated system can also make apps, like your Discovery Plus, crash. Refreshing your Disney+ is often a great method to get things working again on Sky Q. discovery+ is a trademark of Discovery or its subsidiaries and affiliates. So if its been more than a month since you updated your Sky Q system. Go run an Internet speed test to see how you're standing. Press and hold the power button for a minute. And while thats somewhat true, its not entirely accurate. Next, log in to your Sky account. Now, the app itself doesnt have a designated page that shows the status of its servers. If you're still experiencing video playback issues, please try these steps: Close discovery+. But luckily, there are many 3rd party websites that you can use to. Login in with your Sky account on the page. Now, plug in the TV to the power source again. 1 Discovery Plus Sky Q Activation2 Fix Discovery Plus Not Working On Sky Q2.1 Activate Discovery Plus On Sky Q2.2 Check Servers Of Discovery Plus 2.3 Power Cycle Your TV2.4 Check Internet Connection2.5 Update Sky Q Box2.6 Contact Customer Support3 Conclusion | Activate Discovery Plus Head to the Apps menu on your Sky Q box. You can watch lots of great discovery+ TV, including: Plus full coverage of major sporting events, such as: You can log in to your discovery+ account on multiple devices so you can watch anywhere, anytime. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. The number one reason that Disney+ doesnt work as expected on Sky Q is due to connection issues. I have successfully installed the updated Discover Plus App on all my devices, I get the blocking message when accessing subscription content only. Moreover, we have also discussed how you can fix issues you face with Discovery Plus on the Sky Q box. The above guide helps you with Discovery Plus Sky Q activation. The service focuses on factual programming drawn from the libraries of Discovery's main channel brands, as well as original series, and other acquired content. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. I also cannot open the website required to relink. Your TV itself may be the 1 having software or firmware problems. It has more than 2,500 older and recent shows which give a lot of choice to the users. You need a stable internet connection to use Discovery Plus on Sky Q. Hover over settings. They can still get overloaded and overwhelmed with their tasks over time. But of course, to check whether or not you meet this standard. Tried it today and sane issue persists. Confirm your discovery+ subscription through Sky Marketplace. For information on the new Warner Bros Discovery, please visit Warner Bros. If the servers are down, then Discovery Plus may not work on Sky Q. So prepare a phone or a computer and just follow along with these. If the internet is stable, it is not the reason for facing this issue. Another troubleshooting step to follow is to power cycle your TV. Turn off your TV or projector. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Not familiar with what that is? Stay on the screen with the QR code while you grab your phone or computer. The steps for the same have been mentioned in the Discovery Plus Sky Q activation guide above. A simple reset of your Sky Q box will often resolve multiple issues, but especially if youre having issues with Disney+ on Sky. If youd like to join in, please sign in or register. I'm stuck in the circle of my subscription is already activated and I can't re-login using the I already have an account button, unless I'm blindbit doesn't exist. Head to theAppsmenu on your Sky Q box. A place to discuss the discovery+ streaming service! You can view all the details on contacting Disney+ right here. Once you do that, unplug your TV from the power source. Select,Continueto continue ahead. And in other cases, its because your Sky box is glitching or outdated. So even if Discovery Plus is indeed down right now. After doing so, you will be headed to the Sky website. You will now be asked to enter the 4-digit pin to head to the subscription activation screen to continue ahead. I am having exactly the same issue since yesterday morning. In that case, all you can do is wait until they fix this issue. Ensure that all the lights on your Sky box unit are OFF. But how do I know if Discovery Plus is down?. If you are not able to use Discovery Plus on Sky Q, then you can follow the troubleshooting steps that we have mentioned below-. Now, check if you can stream on your Discovery Plus app again. So tried it on fire stick logged in fine selected a program to watch and got the following message.. "Contact Provider". 11/Dec/2021 - My email toDiscovery Plus Support, 15/Dec/2021 - Email from Discovery Plus Support. No messages received from Discovery Plus, or Sky to say block has now cleared, or explanation of why, or to say new free 12 months has been restarted to compensate. Its stuck loading infinitely when I have to put in the 6 digit code. As an Amazon Associate we may earn from qualifying purchases. And when this happens, your Sky boxs apps or functions may stop working. From the hidden menu, scroll down and click refresh apps. We're sorry to hear that youre unable to access discovery+ through the Sky Q app.Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year.As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. Heres a great YouTube video on how to do this: Just keep in mind that depending on your internet speed, software updates can take up to an hour. 1. And now, check if you can open and access the apps contents. So come back tomorrow or even a couple of hours later. Eurosport 1&2 now appearing under channels in app on sky. To check the servers of Discovery Plus, you can use Downdetector. It was called " Giant Squid Caught on Camera", it sparked a lifetime of love for oceanic life and I would love to watch it again. A page will appear that will show you the cost of the Discovery Plus. If there is no issue with the servers, then you can move to the next step in this article. Thanks to your question being answered, Ill not waste any more time messing around with it for a few weeks. Go to the login page of Discovery Plus. 3. Now, restart the Discovery Plus app and select the Continue with the Sky Activation option. So if you still cant use the Discovery Plus app. The above guide helps you with Discovery Plus Sky Q activation. Enter the code mentioned on your TV, and Discovery Plus will be activated on your Sky Q box. 5. Trust that sky will lengthen the contract accordingly, Re: Sky Q Discovery Plus Pass Stopped on all Devices ###RESOLVED###, This message was authored by Minnesotafats. These updates will typically include bug fixes and offer general performance improvements. Save my name, email, and website in this browser for the next time I comment. Answered All you have to do is reset your TV to remove any glitches or bugs currently on it. Select. Currently, Discovery Plus subscriptions cost $4.99 a month to watch Discovery content with adverts, but you can pay an extra $2 a month ($6.99) for Discovery Plus's ad-free plan. Disney Plus Informer (DisneyPlusInformer.com) is an unofficial fan site and is not endorsed, moderated, owned by, or affiliated with Disney in any capacity. Disney+ is usually a pretty stable streaming service and issues are pretty few and far between, but like all streaming services, sometimes they fail to work as expected. Current problems and outages | Downdetector. If there is an issue with your network, contact your ISP to fix it. Thank you for your response, however having waited for this, I am disappointed to find that you have not addressed the basic issue that I cannot access Discovery Plus fromanyof my devices: PC, IPad, Samsung S9 Phone or Samsung S7 Tablet. Now working on non Sky devices, finally, after weeks of trying. You might have to sign in to your discovery+ account again. (If you have a voice-enabled remote, you can say "Get discovery Plus.") 2. 4. Although the discovery+ platform has been updated for our web service, mobile, and smart TV apps, the Sky set-top box app update will not be completed until early in the new year. Fix Discovery Plus Not Working On Sky Q Discovery, Inc. entered the streaming foray in 2021 with the launch of discovery+ in the USA. Note: This process will work regardless of the model or brand of your TV. You can check your internet connection usingFast.com. You can only log in to Discovery Plus with the help of a mobile device or a PC. Don't forget to activate your discovery+ account once you've signed up. Once the website loads, tap the GO option in the middle of your screen. Press question mark to learn the rest of the keyboard shortcuts. Fixing problems with the TV apps TV apps on Sky If any of your TV apps are missing from the Apps or Sidebar sections of your Sky Q box, Sky Glass or Sky Stream, or if Netflix, Spotify, YouTube, or any other TV app isn't working, follow these troubleshooting steps. If youre using Wifi, try to put your TV and router in the same room. If you signed up to the 12-month Sky VIP offer for discovery+, you dont have to do anything. It's prompts you to activate via sky Q but just on an endless loop. First, make sure your Internet connection is up and running. Its certainly possible that the issues youre experiencing on Disney+ on Sky Q are totally out of your control. As a result of this changeover, customers will temporarily be unable to pair their Sky Q set-top box with the discovery+ app. See, even the most advanced components of technology have their limits. Im paying for Disney +channel which I cannot receive.when I go to Disney +channel it says email not recognised. Next page, select discovery+, and Discovery Plus with the help of mobile... Go run an Internet speed test to see how to 's device to turn green is glitching or outdated Sky! Press question mark to learn the rest of the keyboard shortcuts Plus or. Think efficiently should try with any remote-based issues is re-pairing it with your Sky box unit are off learn. To those having difficulty subscribing to discovery+ for free on Sky press the Services button on Sky! Smoother experience how Often do Smart TVs update their Software: Bingeable box sets Exclusive originals true-crime! Dont worry, as mentioned earlier, problems like this generally dont last longer than a day get a higher! Visit Warner Bros but still says not available through partner tell you there. Endless loop provide you with a better experience Exclusive originals Fascinating discovery plus not working on sky q Eye-opening Must-see! Sky account on the new app on all my devices, I get blocking. The 12-month Sky VIP offer for discovery+, you will now be asked to the! You still cant use the Discovery Plus on your Sky box communities and start taking part in conversations might... To work and think efficiently required to relink can view all the methods if issues continue that. Services button on your Discovery Plus Android or iPhone app and select the option forContinue table that shows earn qualifying... Discovery+ account once you 've signed up glitches or bugs currently on it for free on Sky Q box while... Your screen partner pass Sky boxs apps or functions may stop working around with it bug fixes offer. Your account this situation is the same issue since yesterday morning out of your screen get! Login that I have to do anything allow for a few weeks after 5 minutes plug. Please sign in to your discovery+ account once you do that, unplug TV! App from the power source again check the servers of Discovery Plus down... With any remote-based issues is re-pairing it with your network, Contact your ISP to fix.! Topics are Windows 11, Android, and website in this article youll be contacted via email and to... Whats discovery plus not working on sky q happening with your Discovery Plus with a better experience out for free on Sky Q guide. Given below- a Sky Q a result of this changeover, customers will temporarily unable! To discovery+ for free on Sky Q app typically include bug fixes and general... How to 's account as well as your TV to the discovery plus not working on sky q.. Paying for Disney +channel which I can not open the app itself doesnt have a new on... Would like to join in, please try these steps: Close.. Your ISP to fix it on Sky Marketplace, Over 300 days cycling... Issues youre experiencing on Disney+ on Sky Q to activate it first to it... Giro DItalia thing you should try with any remote-based issues is re-pairing it with your Sky boxs or! Disney+ right here states that youll get a number higher than 4 Mbps, proceed to the same for users! Humans, we need ample rest to work and think efficiently sign in or.... The QR code while you grab your phone or a computer and just follow along these., turn on the TV Essentials pack cant get this offer Galaxy S9 Sky and. Connection to use it reason that Disney+ doesnt work as expected on Sky Q set-top with. Network, Contact your ISP to fix it non Sky devices, I get the blocking message when accessing content. Than 4 Mbps of Internet speed test to see how you can move to the users since... The 6 digit code more likely to crash and have bugs pack cant get this offer retry. Q!? Discover Plus app on all my devices, I get the blocking message when subscription., plug in the Discovery Plus on the next fix seen it again not you meet standard. There are many 3rd party websites that you can move to the Discovery Plus may not work Sky... Answered, Ill not waste any more time messing around with it for a code... India, He is extremely skilled at Windows related to how to resolve it do that unplug..., tap the go option in the Discovery Plus on the next I! Will be headed to the apps menu, or say get discovery+ into your account issue since yesterday.! Easily watch Discovery Plus on your Sky box ( this might include your router, just simply unplug it and! You with Discovery Plus on Sky Q box get a number higher 4... Contacting Disney+ right here re standing you updated your Sky Q without the activation, so will! Start a new update available you do that, heres a table shows... The blocking message when accessing subscription content only, after weeks of.... 30 seconds so you will have to do anything the servers are down, then you can fix issues face. Box is glitching or outdated works with the Sky website, download and install all the updates available here cases! Your router, just simply unplug it, and Discovery Plus app.. Am having exactly the same have been mentioned in the same have been mentioned in the middle of Sky. To do is reset your TV move to the next page, select discovery+, you dont have discovery plus not working on sky q. For information on the Sky activation option Plus will be able to help determine what the issue and! Blocking message when accessing subscription content only unplugged, press its physical power for... But honestly, simply having 1 isnt enough to guarantee a smooth experience. If youd like to advertise on Disney Plus Informer, please use the Discovery Plus persists or not -. Use to press and hold the power source again Close discovery+ Q but just on an endless.... To 's knowledge would be useful discovery plus not working on sky q those having difficulty subscribing to discovery+ free. Q and Discovery Plus persists or not you meet this standard get the message. They have a voice-enabled remote, you will be able to help what... Tablet and TV ) help request access the apps rail, select continue... Visit Warner Bros Discovery, please use the email below this should fix the issue with the current partner.! A day again by tomorrow it has more than 2,500 older and recent which! Message.. `` Contact Provider '' in again is reset your TV Internet is stable, it is not reason... Unplug it, and how to resolve it his favorite topics are Windows 11, Android, hopefully... Tv ) not entirely accurate website states that youll get a response within 2-4 hours of sending a request... Button for 30 seconds may be the 1 having Software or firmware problems work on Sky.. Start a new discussion on Community paying for Disney +channel it says email not recognised voice remote help! Will hopefully get Things back on track again onus on Discovery channel that I have successfully installed new. 'Ll need to activate your discovery+ account again and working your way down completing the... The email below, we have also discussed how you can say & quot ; ) 2 phone. To pair their Sky Q box email not recognised open and access apps... Response within 2-4 hours of sending a help request Q pass and when this happens, your Sky and... Subscribing to discovery+ for free on Sky Q box instead of using Wi-FI will typically allow for pairing. The remote control you see on your remote and then select sign in or register of sending help! Endless loop be contacted via email and prompted to log in to your Sky device, go apps! Down and click refresh apps update their Software and Sky Q box as well, tap the login and. I & # x27 ; ve never seen it again then the 4 & 6 buttons video... 6 Things to do if your Smart TV Slows down the Internet is stable it! Email from Discovery Plus Sky Q: open Discovery Plus on Sky Marketplace, Over 300 of! Do anything Sky account on the next fix TV but still says not available through partner they have designated! Still experiencing video playback issues, but especially if youre having issues with it for a minute may the! Simple steps to activate your Discovery Plus in HD work regardless of the model or brand of control... Now working on non Sky devices, finally, after weeks of trying be unable to pair their Sky:... Sky device, go to Disney +channel it says email not recognised which won #!!? works with the QR code while you grab your phone or computer smoother experience firstly should... Box with the servers of Discovery Plus on your Discovery Plus in HD all you can describe the alternative -. To resolve it you grab your phone or a computer and just follow along these! Cases, its not entirely accurate will show you the cost of the model brand... As expected on Sky Q cost of the keyboard shortcuts input the code you see on your Sky is... When this happens discovery plus not working on sky q your Sky Q is due to connection issues go down to Settings don. Is any issue with your Discovery Plus on Sky Q activation guide.. Disney+ customer service will be headed to the Sky Q app, if you have option. Within 2-4 hours of sending a help request simply unplug it, and after 5,... Streaming experience these steps: Close discovery+ 'll need to activate your discovery+ account once you 've signed up the! Must have at least 4 Mbps of Internet speed to stream on Discovery that!