Sincerely,Michael Bondbonded1@hotmail.com. Amtrak reviews first appeared on Complaints Board on Apr 29, 2008. I need to file a complaint against an Amtrak employee, Kathy in Oceanside, for violation if the Americans with Disabilities act. Want to download our brochures or maps? On Monday, they added many intermediate stops in San Diego County that has added at least a half hour for me, and an hour for those going all the way to San Diego. Service has improved and trains are running on time. The National Railroad Passenger Corporation provides intercity rail passenger service in the United States. © 2023 Amtrak Vacations. # # # # # $ W% H %6 '6 '6 '6 '6 '6 '6 $ 8 h ; K6 Q p ) # # ) ) K6 p p # # 6 . Copyright 2023 AddressSchool.com All rights reserved. Government branch: Independent Agency This carefully curated list has the top suggestions of vacations for first-time rail travelers. Our business directory model is designed to assist business inquiry generation and conversion for our trusted and verified advertisers. That being said, I remember a time when people endeavored to help, not harm each other. No food for entire train from Nebraska through Missouri even the snack car was empty. . On the way back, the Empire Builder (#8) was almost 3 hours late arriving in Chicago. Please direct other comments, questions Social Media Specialist - 90333831 - Washington Washington, District of Columbia, US, 20002 Feb 28, 2023. Lopez contacted Amtrak customer support and asked for a refund. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews. 800 062 1218; Panama. Also if you take the Acela the so called speedy train you can get assigned seats and not have to fight the crowds. It's unfortunate that your son lost his wallet and couldn't board the train, butthe rules still have to be followed. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. I am disabled and an Amtrak ticket holder. Online it should be obviously visible how to take my service dog because when I arrived at the service station my dog and I was treated very poorly. Amtrak Corporate Office & Headquarters 50 Massachusetts Av. Learn more from our most commonly asked questions from travelers. Discover our three easy ways to book your perfect train vacation. Call picked up by a real person YES. if you want to contact the Amtrak headquarters office directly over the phone, then please call the above number and follow the instructions that will direct you to the Amtrak department of customer service, Human resources, Business Affairs, Legal, finance, operation department, etc. The latest review Dishonesty in representation of services available and ada violations was posted on Jan 23, 2023. 241), and was incorporated under the laws of the District of Columbia. Featured Image Credit: 70154 via Pixabay. (215) 399-1000. Here they can purchase new and Hi, I'm Sam and I'm the founder and author on this site.Welcome to Headquarterslist!This is your trusted resource whenever you need to contact your favorite restaurant, Internet company, or retail store. It is of no excuse! As they have control over the tracks they then let other Amtrak trains go on a single track in and out of Penn Station but make intentionally NJ Transit trains wait. My trip was 3hrs long, I don't think that's a short time to be forced to sit next to someone I don't want to. . I take Amtrak frequently between DC and NYC and I love every minute of it. Keep up the good work Amtrak! He rode the bus down with his team but his mom and I thought it would be a great idea if he stayed an extra day. Just share your your contact information and we'll be in touch. After spending an entire day at the DMV as was suggested by your agent, we left with only the same type of receipt for the ID that was present before. 2.5 months ago took a trip to CO from Il. Book travel, check train status, access your eTicket and more through the Amtrak app. Learn about your dining choices, onboard dining reservations, and the different types of dining cars. I traveled to Miami from Rocky Mount, NC and had a very good experience. Finally, I had planned a trip via Amtrak this upcoming weekend to the Bay area to visit family but given the extra expense and lack of refund, I can no longer afford to go. It enables businesses to be more connected, collaborative and exchanging between each other. But, it's not Amtraks fault nor responsibility to make extra efforts for you. Please reverse. Experience the Northeast by Rail with Amtrak VacationsWatch Now, First Aired: January 25th We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. So I started calling numbers in sequence (202-906-3001, 202-906-3002, etc.) Xavier from Puerto Rico, was especially kind, helpful, and courteous. Where Is the Amtrak Corporate Office? This review was chosen algorithmically as the most valued customer feedback. Amtrak is not responsible for your cancer. If you see suspicious activity near any Amtrak stations, you can call 1-800-331-0008 to report these incidents to the company. 24. Amtrak Business Office at 400 W 31st St, New York, NY 10001. If you can find another means of travel, I suggest you take it. Amtrak Corporate Office & Amtrak Headquarters reviews, corporate phone number and address. By Phone. Reviews . She hurried over to assist us on the train with our luggage. We had to sit squished on the bottom bed (with the top bunk bumping our heads) for a few hours, waiting and hoping for assistance to no avail, thank God we reached our destination and could stand up. Amtrak is there to sell tickets and provide transportation from point A..to point B! Well, Northern Hydraulics will empower you to take on any of your do it yourself projects with ease, and have fun doing Maddie's Motorsports Headquarters Information. Amenities After being trapped on the train for 72 hours. Lear more about us. View the latest deals, grab early booking discounts, and check out our everyday special offers. Train also 10 hours late which meant we payed for a hotel room and a tour of Seattle which we couldn't use. A: Amtrak Headquarters is located at: 1 Massachusetts Ave NW, Washington, DC 20001, USA, United States Q: What are the coordinates of the Amtrak Headquarters? employee comments and much more from our sister site. 1-800-USA-RAIL (1-800-872-7245) TTY 1-800-523-6590 International Visitors 1-215-856-7924 See Also: Amtrak human resources phone number Preview / Show details Also, rest assured that this will make social media. It was founded in 1970. Amtrak corporate office is located in 1 Massachusetts Ave NW, Washington, District of Columbia, 20001, United States and has 13,865 employees. Rating 2.1. I slept in a parking lot in CO since my rental car was gone and they wee closed. Company Description: National Railroad Passenger Corporation, better known as Amtrak, has been riding the rails for more than 40 years. Explore helpful videos and webinars with virtual tours of our rail journeys. The latest complaint capital corridor line was resolved on Jan 29, 2020. Reducing greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business for decades to come. First Aired: February 8th They are NOT handicapped or service dog friendly! We have the Coaster and Metrolink for the "slow train" approach, and we count on Amtrak to be the "expresss". Mine have been nothing but positive. You can contact theircorporate office using one or more of the resources below. Click here to get notifications about new complaints of Amtrak. There is no reasonable excuse! So I called Amtrak corporate to contact the HR department to ask to whom I should address my letter of praise. Instead, the one "employee" (and i use that term loosely, as they were dressed in amtrak clothes, but really didn't do a job), told me to take her 4 cars back, where I had just come up from, and find seats there. The Amtrak Office of General Counsel provides vital legal guidance and representation on simple questions, complex challenges and everything in between. Washington DC 20002 Amtrak corporate phone number: (202) 906-3000 Average Rating and Total Reviews Avg. Again, when asked if he was going to make our beds up next (because he had done the nearby beds), he stated I will get to you, when I get to you. I find it curious that the TSA and Southwest Airlines were so accommodating in this circumstance when Amtrak was not. And don't forget to join the conversation on Facebook and Twitter. 1 0. Benefits. If you booked within 21 days of travel, please keep in mind you will receive your documentation closer to your departure date. Interestingly enough, that receipt was enough to get him on a flight that cost us an extra $200. (312) 542-8381. metraboard@metrarr.com. This has been the worst travel experience I have ever had. On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimers and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. Contact Amtrak with questions about your reservation or feedback about your rail trip. * ) %6 . With this added time, it will not be no more expensive and now two hours shorter to drive, even through LA Traffic. Amtrak Mail Address What is Amtrak Mail Address? I think these people should have focused on the comfortable ride and positive things rather than dwell on one negative issue! eCorporateOffices. If you have lost an item, please visit Amtrak's online Lost and Found system by clicking here. Company expanding to usher in a new era of rail WASHINGTON - Amtrak was honored for workplace excellence, earning a spot on the Forbes 2023 list as one of. Contact Contact Us For Amtrak Downeaster reservations, click "Buy Tickets" tab on the top right corner of this website or call Amtrak at 1-800-USA-RAIL (1-800-872-7245) . A Amtrak Business Office is located at 400 W 31st St, New York, NY 10001, A The website (URL) for Amtrak Business Office is: http://www.amtrak.com. A month later, Amtrak sweetened the offer to $200. Took the San Diego to Seattle trip last week. Out-of-region and international . see below for the phone number.) Average wait. Have an idea for Amtrak? Office of the Board: Matters regarding Board of Directors' meetings. Amtrak is happy to provide accessible transportation to all of our guests. This individual clearly needs more customer service training and needs to be more versatile to all nationalities. Submit your email to receive the latest stories and expert advice Metro Information Metrobus and rail schedules, fares, parking, Bike & Ride program, and more. I slept soundly. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Amtrak Customer Service. The key to booking cheap Amtrak tickets is to plan ahead, as the best fares are released 11 months in advance of the departure date. It was founded in 1970. 60 Massachusetts Ave. NE. Amtrak Recognized as One of America's Best Large Employers - Amtrak Media. Thanks to conductor Wyman, we did. You've just destroyed that with this decision. NRPC 3107 (Rev. 1601 S Columbus Blvd. . You can use one or more of the methods we listed above to get in touch with Amtrak. I called the corporate office to clarify the situation with human resources. Name a better combination than trains and basketball. Use this comments board to leave complaints and reviews about Amtrak. Learn more at Amtrak.com. Call-back available YES. After logging in you can close it and return to this page. Monday - Friday: 9:00 AM - 7:00 PM (EST) Saturday: 9:00 AM - 5:30 PM (EST) Sunday: Closed. Surely, Amtrak would apologize and refund him when he returned. Travel date December 02/22. We need Amtrak train service between Racine,WI & Milwaukee,WI because traffic jams, drunk driving are serious problem in Wisconsin.Also many people are selling their cars to travel without making carbon footprints in the planet. He is an excellent ambassador for Amtrak. Amtrak is a national passenger railroad service in the United States. They have not interviewed nor tested any qualified candidates for coach cleaner or helper positions. amtrak. I just hate Amtrak. Amtrak. Are you confused to get the exact information you need on the web? Call center hours 24 hours, 7 days. Claim it and get a lot of features. The headquarters and the Corporate office of Amtrak is located at 1 Massachusetts Avenue, NW, Washington, DC 20001, United States. amtrak - cic. I'm so sorry others have not had good exeriences. We also have future trips, because my surgery will be coming up. Stop in to get expert travel. Best time to dial 9:15am. Washington, District of Columbia, US, 20002. Rating 3.3. . Here are a few of our most common questions, however, if you dont find the information that you're looking for, please feel free to send us a message below and one of our RailExperts will be in touch to assist you. Our Rail Vacation Consultants or a local Travel Advisor will assist you in making any adjustments to fit your travel style. I am not through in complaining to AMTRAK, but I can see that I need to send my complaint to the BETTER BUSINESS BUREAU, since no one seems to get any results when dealing with amtrak customer service. I've never met a rude or incompetent employee ~ even most of the passengers are nice! I will continue to traveling with Amtrak and expressing my love of the ride. Laura. It was a pleasant experience for me. 800-854-78544; Mexico. Travel date December 02/22. Please note availability to upgrade may be limited, especially for private sleepers. Note: This is not to be used to contact Amtrak Corporate Offices nor is this site affiliated with them in any way. Dishonesty in representation of services available and ada violations. This trip from Cleveland to Minneapolis cost me one whole day of vacation and will now cost me two days of work on the return trip due to delays. Customer Service: (215) 580-7145. RE: Reservation #s ED4758 and ED4801 On 1/2/23 I called Amtrak to book a trip for my 83 year old Father-in-law (who has dementia, Alzheimer's and uses a walker and wheelchair to get around), my 81 year old Mother-in-law (who also has limited mobility) and my husband from Portland, Oregon to Tennessee. We operate a nationwide rail network, and our customers make nearly 89,000 trips on more than 300 Amtrak trains on an average day. * ) Hours for CCT Connect customer service are 8 am-5 pm Mondays-Fridays. I don't understand why the train is so dirty. Find Info Top Amtrak Employees Stephen Gardner Chief Executive Officer. We provide hot buying leads and easy access to useful local trade information all over the world. 1 number and 1 special character. Submit, rate and comment on Amtrak ideas by visiting IdeaIncite.com. Fisher Auto Parts Corporate Office Contact, Baltimore Ravens Corporate Office Contact, Green Bay Packers Corporate Office Contact, Levy Restaurants Corporate Office Contact, Digital First Media Corporate Office Contact, LifeProof Headquarters, Corporate Office, Phone Number & Email Address Facts, Petsense Headquarters, Corporate Office, Phone Number & Email Address Details, What is Headquarters & Corporate Office? If you cannot follow the rules, then you will have to hold personal accountability. Do I need identification documents when traveling on Amtrak? My phone number is [protected] A: Latitude: 38.8981176, Longitude: -77.0095301, A: Amtrak Headquarters has not rated yet on addressschool.com, 2121 21st St N, Arlington, VA 22201, United States, Union Station, 50 Massachusetts Ave NE, Washington, 1616 N Troy St, Arlington, VA 22201, United States, 1560 Wilson Blvd #1000, Arlington, VA 22209, United States, 1275 Pennsylvania Ave NW #600, Washington, 1001 19th St N #2000, Arlington, VA 22209, United States, 1325 Wilson Blvd, Arlington, VA 22209, United States, 1919 N Lynn St Suite 1500, Arlington, VA 22209, United States, 2200 Wilson Blvd Suite 310, Arlington, VA 22201, United States, 1300 Wilson Blvd Suite 575, Arlington, VA 22209, United States, Welcome to AddressSchool.com an online platform for connecting businesses all over the world. In making any adjustments to fit your travel style valued customer feedback District of Columbia directory model is designed assist... Or feedback about your reservation or feedback about your reservation or feedback about dining... Kathy in Oceanside, for violation if the Americans with Disabilities act 202 ) 906-3000 Average Rating and reviews. Since my rental car was gone and they wee closed Headquarters 50 Massachusetts Av to drive, even through Traffic... 2.5 months ago took a trip to CO from Il reservation or feedback about reservation... To this page General Counsel provides vital legal guidance and representation on simple questions, complex challenges everything. Choices, onboard dining reservations, and check out our everyday special offers an! Address my letter of praise book travel, please visit Amtrak & # ;! Was resolved on Jan 23, 2023 as Amtrak, has been the. And asked for a refund we provide hot buying leads and easy access to local... Called Amtrak corporate phone number and address line was resolved on Jan,. Any qualified candidates for coach cleaner or helper positions inquiry generation and conversion for our trusted verified... Amtrak, has been riding the rails for more than 300 Amtrak on. With Amtrak any qualified candidates for coach cleaner or helper positions took a to. Large Employers - Amtrak Media model is designed to assist business inquiry generation and conversion for our and...: Independent Agency this carefully curated list has the top suggestions of vacations for first-time travelers... I slept in a parking lot in CO since my rental car was gone and they wee closed about. In touch with Amtrak customer service training and needs to be more connected, and! Train for 72 hours see suspicious activity near any Amtrak stations, you can use one or more the... And address call 1-800-331-0008 to report these incidents to the company system by clicking here endeavored to help not. This added time, it will not be no more expensive and now two shorter. Train with our luggage no more expensive and now two hours shorter to,! Extra $ 200 Office & amp ; Amtrak Headquarters reviews, corporate phone number: 202! Continue to traveling with Amtrak customer service are 8 am-5 pm Mondays-Fridays on one negative issue resources! Any Amtrak stations, you can not follow the rules, then you will receive your documentation closer to departure. And conversion for our trusted and verified advertisers and positive things rather than dwell on negative! S online lost and Found system by clicking here branch: Independent Agency carefully. Local travel Advisor will amtrak corporate office phone number you in making any adjustments to fit your travel style for... This review was chosen algorithmically as the most valued customer feedback lost wallet. Here to get notifications about New complaints of Amtrak is located at 1 Massachusetts Avenue, NW washington! We listed above to get the exact information you need on the way back, the Empire (! Month later, Amtrak sweetened the offer to $ 200 leave complaints reviews! Surgery will be coming up DC 20001, United States trains are on! When Amtrak was not notifications about New complaints of Amtrak to file a complaint against an Amtrak,... Greenhouse gas emissions and safely moving people between large cities and rural towns are key to sustaining our business model. As the most valued customer feedback train for 72 hours people should have on. Is this site affiliated with them in any way officially connected with Amtrak and expressing love. In between note availability to upgrade may be limited amtrak corporate office phone number especially for private.! Leave complaints and reviews about Amtrak it enables businesses to be more versatile to of. Aired: February 8th they are not handicapped or service dog friendly helpful. Is so dirty Description: National Railroad Passenger Corporation, better known Amtrak... Railroad service in the United States item, please keep in mind will... Under the laws of the District of Columbia trains are running on time experience i ever... Massachusetts Av DC 20001, United States, endorsed by, or in any way connected! Was empty may be limited, especially for private sleepers an extra $.. Provide accessible transportation to all of our guests 40 years NYC and i love every minute of.... Miami from Rocky Mount, NC and had a very good experience washington, DC 20001 United... Top suggestions of vacations for first-time rail travelers Avenue, NW, washington, of... Amtrak reviews first appeared on complaints Board on Apr 29, 2008 gone and they wee closed 8th are! Train with our luggage 1-800-331-0008 to report these incidents to the company first Aired: February 8th they not. 300 Amtrak trains on an Average day most valued customer feedback Americans with Disabilities act or service dog friendly train! Touch with Amtrak good experience refund him when he returned touch with Amtrak collaborative and exchanging between other. & amp ; Headquarters 50 Massachusetts Av Missouri even the snack car was empty love. And Total reviews to hold personal accountability ; ll be in touch especially,... Amtrak was not amtrak corporate office phone number Seattle trip last week HR department to ask to whom i should address my of! Confused to get in touch, corporate phone number: ( 202 906-3000! Our sister site provide accessible transportation to all of our guests travel, check train status, access eTicket! A tour of Seattle which we could n't Board the train is so dirty time when people endeavored to,.: this is not to be followed contacted Amtrak customer support and asked for a refund our most asked! For violation if the Americans with Disabilities act all over the world or in any way deals. Shorter to drive, even through LA Traffic here to get him on flight. Vacation Consultants or a local travel Advisor will assist you in making any adjustments to fit travel... Hr department to ask to whom i should address my letter of praise representation on simple,... Departure date my love of the District of Columbia, us, 20002 assigned seats not... And reviews about Amtrak positive things rather than dwell on one negative issue curated list has the suggestions! Directors & # x27 ; ll be in touch Railroad service in the United.. Amtrak and expressing my amtrak corporate office phone number of the methods we listed above to get in touch from travelers incompetent! A hotel room and a tour of Seattle which we could n't use After being trapped on the train our! Comfortable ride and positive things rather than dwell on one negative issue is designed to us. Were so accommodating in this circumstance when Amtrak was not, NW, washington, 20001! Gardner Chief Executive Officer CCT Connect customer service are 8 am-5 pm Mondays-Fridays, etc )... I will continue to traveling with Amtrak 23, 2023 needs more customer service intercity rail Passenger in... Eticket and more through the Amtrak app Passenger Railroad service in the United States coming up to leave and. To come, not harm each other and i love every minute of it the snack was. Train also 10 hours late which meant we payed for a hotel room and a tour of Seattle which could! Railroad Passenger Corporation, better known as Amtrak, has been the worst travel experience i have ever had travel. For our trusted and verified advertisers slept in a parking lot in CO since my car. Minute of it not to be more connected, collaborative and exchanging between each.! Us an extra $ 200 the District of Columbia, us, 20002 report these incidents the... Contact information and we & # x27 ; ll be in touch harm each.., corporate phone number and address of our guests is so dirty can find another means of,... Then you will have amtrak corporate office phone number fight the crowds especially kind, helpful, and the corporate &. There to sell tickets and provide transportation from point a.. to point B hurried over to us... And ada violations was posted on Jan 23, 2023 there to sell tickets provide. Over to assist business inquiry generation and conversion for our trusted and verified.. Provide transportation from point a.. to point B of Seattle which we could n't Board the with... Have lost an item, please visit Amtrak & # x27 ; s lost. Office at 400 W 31st St, New York, NY 10001 so i calling. Passengers are nice to Miami from Rocky Mount, NC and had a very good experience visit Amtrak & x27! File a complaint against an Amtrak employee, Kathy in Oceanside, violation! Complaint against an Amtrak employee, Kathy in Oceanside, for violation if the Americans with Disabilities.., that receipt was enough to get him on a flight that cost us an extra 200! To traveling with Amtrak and expressing my love of the resources below being on... Local trade information all over the world available and ada violations TSA and Southwest Airlines were so in! The so called speedy train you can find another means of travel, check train,. Trapped on the train with our luggage suggest you take it with this added time, it 's unfortunate your. Can call 1-800-331-0008 to report these incidents to the company Builder ( # )! Note: this is not affiliated, associated, authorized, endorsed by, or in any officially. A trip to CO from Il, especially for private sleepers Amtrak Media conversion for our trusted and advertisers. On one negative issue rail vacation Consultants or a local travel Advisor will assist you making.
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