For security reasons we cannot respond to any queries about Internet Banking by post. Your eligible deposits with Metro Bank PLC are protected up to a total of 85,000 by the Financial Services Compensation Scheme, the UK's deposit guarantee scheme. View the financial results of NatWest Group and our subsidiaries alongside other presentations to investors. It. Currently leading Ulster Bank through a phased withdrawal from the market in the Republic of Ireland.
Thames Water, Chief Executive Officer and Director of Water UK. He worked as an executive in the retail sector for over 25 years where he held positions including chief executive officer of Best Buy Europe, managing director of Boots the Chemist plc and a number of senior executive positions at Tesco plc. Earlier in his career at Aviva, David was Chief Executive Officer of UK General Insurance & Group Transformation Officer. Registered Office: The Mound, Edinburgh EH1 1YZ. Catherine is a former Deputy Chair and Senior Independent Director of AIB Group plc where she also chaired the Board Audit Committee. Non-Executive Director of Severn Trent Plc, a Trustee of the Lloyds Bank Foundation for England and Wales, Board Member of the Audit Committee Chair's Independent Forum and Chair of the Campaign Advisory Board, King's College, Cambridge University. You can also find out your User ID. Some credit card offers shown on our site may only be available if you apply online. Anna Menin. Line are open 8am 8pm, seven days a week. Once accepted, the cheque is processed just like normal and the money is usually available the next working day. I have tried james.crosby@HBOSplc as you would think but its been returned. Log in to check your balance, make a payment or manage your accounts in a web browser. (PDF 0345 300 2238 if your policy starts with HAP and started or renewed on or after 24/09/2021. Before QBE, he was Chief Executive Officer, Europe and India and Chairman of Global Health Insurance for Aviva plc. Deputy Chair and Chair designate of Ikano Bank AB, International Advisory Council Member of Adobe Systems Software Ireland Limited, Advisory Council Member of International Association of Credit Portfolio Managers, Member of the Finance and Risk Committee of Business in the Community, and a director and Chair of AXA XL Underwriting Agencies Limited and AXA XL Insurance Company UK Limited. As the Group is focussed on the U.K. and on retail and commercial banking customers, the majority of our banking business is undertaken within the Ring Fenced Banks. Opens in a new browser window. In order to ensure that they are able to do this, the Ring Fenced Bank-only Directors also attend the Group-only Board meetings as observers. Learn more about Voice ID. Virgin Money head office uk contact number and email support, customer.onlineservice@bankofscotland.co.uk, Paperchase head office uk contact number and email support, GCHQ head office uk contact number and email support, Soho House head office uk contact number and email support, Pizza Express head office uk contact number and email support, Mi6 head office uk contact number and email support, Ewan Kinnear: Head of Mid Corporate, Scotland, Fraser Sime: Regional Director, SME Banking, Bank of Scotland, Scott Barton: Managing Director, Corporate & Institutional Coverage, Paul McDonagh: Managing Director, Head of Multinationals, Elena Paitra: Managing Director, Head of Consumer & Technology, Madeleine McDougall: Managing Director, Head of Real Estate and Housing, Andy Hulme: Managing Director, Head of Real Estate & Housing, Mark Burton: Managing Director, Head of Services & Public Sector, Jonas Persson: Managing Director, Head of Sustainable and Natural Resources, Adrian Walkling: Managing Director, Head of Financial Services, James Ranger: Managing Director, Head of Sponsors & Structured Finance. Our purpose-led business strives to put the needs of people and planet at the heart of everything we do. If you use our app, you can select 'Support' then 'Message us 24/7', and we'll be ready to help. We donate these funds to charities across Scotland through our Grants Programmes and a Matched Giving Programme for Lloyds Banking Group employees in Scotland. Sunday and Bank Holidays 10am-4pm. Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries. Required fields are marked *. Private medical cover will also be provided until the end of 2020. There are therefore separate Boards for the Group and the Ring Fenced Banks. Before joining Severn Trent, Sarah was the Managing Partner for Accentures Digital business unit in the UK & Ireland. There are some key pieces of information we need in order to do this - please fill in the following fields to submit your complaint. Company number . Please select an option from the drop down menu: If you're calling from abroad you can call us on +44 (0) 1313 37 42 18. For security reasons we cannot respond to any queries about Internet Banking by post. Chief Executive Bank of Scotland Foundation Oct 2010 - Present12 years 4 months Edinburgh, United Kingdom Strategic Advisor Lloyds Banking Group Jan 2010 - Sep 20109 months Edinburgh HBOS. Mon Fri: 8am - 5pm Senior Advisor to Greenhill Europe, a Trustee of The Lovington Foundation and Chairman of the Board of Visitors of the Ashmolean Museum. Option 5: Payment on loan Since joining Lloyds Banking Group in 2008, Jonas has helped to drive the banks growing success in the utilities sector. earmark added by a retailer onto your account. Antnio did not receive a Long Term Share Plan award for the 2020 performance year. Visit the Bank of Scotland Facebook page. Thames Water, Chief Executive Officer and Director of Water UK. Once the amount you have spent is debited from your account, the earmark will be removed. This form is designed to capture your complaint as quickly and as easily as possible and will be passed directly to our complaints team to investigate your issue and try to put things right. He is a former Treasurer of the Conservative Party and became a Life Peer in October 2015, serving on the House of Lords Select Committee on Charities. Together these are the Banks which undertake the ring-fenced banking (RFB) business of the Group. Chief Executive Officer, North America & Citibank N.A. Non-Executive Director and Chair of the Remuneration Committee of each of Rentokil Initial plc and Spectris plc. Not all Telephone Banking services are available 24 hours a day, seven days a week. Registered in Scotland No. Before joining SLC, Chris was the Customer and Strategy Director at Co-operative Bank. Where we cant resolve your complaint there and then, well take it away and aim to sort things out as soon as we can, and we'll keep you updated along the way. open 8am - 8pm, seven days a week and out of hours fraud line. We remove barriers to create strong enterprises. If you'd like to talk to us about a query or complaint, were here if you have concerns. Lines are open 8am 8pm, seven days a week. Other banks needed cash urgently to keep afloat. View recent and forthcoming Board meeting dates and documents. Throughout the week, Finance Secretary Kate Forbes and First Minister Nicola Sturgeon faced questions around why Eilidh Mactaggart had quit the role. The role of the Ring Fenced Bank-only Directors is to act independently and exclusively in the best interests of the Ring Fenced Banks, with an enhanced role in managing any potential conflicts between the Ring Fenced Banks and the Group. 0345 300 5180if your policy starts with HAP. Section 430(2B) Companies Act 2006 statements. Once the amount you have spent is debited from your account, the earmark will be removed. Advisors are available 7am to 11pm, 7 days a week. Sun: closed, Mon-Fri: 8:30am-6pm Most Board meetings are aligned meetings where the boards of the Group and the Ring Fenced Banks come together to consider matters from the perspective of the Ring Fenced Banks and the wider Group. As part of Juan Colombs buyout of retirement benefits from his employment with Santander, the Group agreed to make an unfunded promise of a lump-sum payment of 718,996 at a defined Normal Retirement Age (NRA) of 65. You will be asked to input your full password alongside your username. (Closed weekends and English Bank Holidays). Barclays John McFarlane (executive chairman) (john.mcfarlane@barclays.com) Barclays Bank PLC 1 Churchill Place London E14 5HP Citibank Michael Corbat (michael.corbat@citi.com) Citigroup Centre. As soon as you speak with a representative, you should have a fair solution to your problem that is relatively fast, You can contact during Mon to Fri: 9:15 am - 5:30 pm, Sat: 9:15 am - 3:00 pm and Sun: Closed . Struggling with your payments? Skills and Experience: Stuart held a number of roles at The Royal Bank of Scotland before joining Computershare in 1998 as Development Manager in the UK. Registered Office: The Mound, Edinburgh EH1 1YZ. Meet the team providing strong leadership to Bank of Scotland headquarters. The following information is provided in accordance with section 430(2B) of the Companies Act 2006: Antnio has not received and will not receive any payment for loss of office. All the ways to do everyday banking with us, and how we make it easier for you. Mobile Banking:Mobile Banking is available to Internet Banking customers. Martin and his fellow Board members are responsible for setting the long-term strategy for the group. The Executive Directors of Lloyds Banking Group, Lloyds Bank plc, Bank of Scotland plc and their biographical profiles. We are a relationship bank for a digital world. Head office contact number directory for United Kingdom. Email: complaint.info@financial-ombudsman.org.uk Website: www.financial-ombudsman.org.uk Complaints data Building strong and lasting relationships with our customers is important to us. Stuart Davis, chief executive of Hongkong and Shanghai Banking Corporation (HSBC) in India, is likely to be shifted to Singapore in March. Mobile Banking app: Our app is available to Internet Banking customers with a UK personal account and valid registered phone number. A Appleton Main Branch And Atm US Bank Branch with ATM Address 200 N Durkee St Appleton, WI 54911-5480 Phone 920. We check the sort code and account number against the name of the person you are paying. Please note: By completing this form you consent to us recording all the details you share, however we'll only use what you tell us in relation to this complaint. Make sure you use the persons correct name rather than any nicknames or abbreviations. Please Enter to access social media links. As Antnios retirement date is before the maturity date of the 2019 and 2020 Sharesave plans, under the rules of the Sharesave Schemes, he can choose to continue to make contributions for six months post his retirement date, use his savings to purchase the shares at the option price or withdraw his savings. Read about our purpose in action and view our recent disclosures on environmental, social and governance issues. Antnio will remain entitled to his Fixed Share Award, time pro-rated to his retirement date. Charlie began his career at Accenture, where he worked for 13 years in the US, France, Switzerland and the UK before being made a Partner. Prior to joining NAB, Ross was Group CEO of the Royal Bank of Scotland (RBS) from 2013 to 2019. We may monitor or record telephone calls to check out your instructions correctly and to help us improve the quality of our service. When someone is paying you for the first time you can share your account details through the 'share account details' option in the app. 0800 028 0732 if your policy starts with HDA or HIA. Bank of Scotland email address: customer.onlineservice@bankofscotland.co.uk. Please see below for help on the most frequently used features of our app and Internet Banking. Executive Committee C.S. In accordance with section 430 (2B) of the Companies Act 2006, the Company confirms that no remuneration payment will be made by the Company to Sara after she ceased to be a Non-Executive Director of the Company, nor will any payment for loss of office be made. Myles O'Grady - Group Chief Executive. You can change your cookie settings at any time. Royal Bank of Scotland (RBS) complaints contacts. Committee Membership: Audit (Chair), Risk, Values and Ethics, Remuneration Appointed: October 2016 (Bank Board and Chair of Audit Committee) Skills and experience: Extensive financial, banking, regulatory, governance and audit experience. The deed of terms between the Group and Juan Colombs provides that where his service ends before NRA for any reason other than Ill-Health Retirement, Dismissal for Cause or Voluntary Resignation, that the entitlement to the lump-sum payment continues and will be paid at NRA. 24/7 automated service. Earlier in her career, Harmeen held CIO positions at BBVA, HSBC and Bank of America Merrill Lynch. Not all Telephone Banking services are available 24 hours a day, seven days a week. If the guides above didn't help you, please get in touch choosing the best option for you. The engineer called out on 4 June and said it would have to be replaced. Saturday 8am-6pm, 29 November 2021. Registered Office: The Mound, Edinburgh EH1 1YZ. If you can't find your card, there's no need to worry. Private medical cover will also be provided until the end of 2021. Share this page on social, opens a new window. Executive Director and Group Chief Executive Charlie's profile William Chalmers Executive Director and Chief Financial Officer William's profile Kate Cheetham Chief Legal Officer and Company Secretary Kate's profile Elyn Corfield CEO, Business & Commercial Banking Elyn's profile Sharon Doherty Chief People and Places Officer Sharon's profile Calls and online sessions may be monitored and recorded. (PDF On 20 May 2021, Antnio will receive a payment of 200,809.49 in lieu of unused annual leave entitlement up to the Retirement Date. Their headquarters address is located at PO Box 23581, Edinburgh, EH1 1WH UK. Sources said the move was a "routine replacement", as Davis would complete three years in India next month. E14 9SR, Email:complaint.info@financial-ombudsman.org.uk. And we build financial capability through learning. Appointed: June 2017 (Board), August 2017 (Chair of Lloyds Bank Corporate Markets plc). Further to the announcement by Lloyds Banking Group plc (the Company) on 23 September 2021, Stuart Sinclair retired as a Non-Executive Director of the Company on 12 May 2022. Bank of Scotland plc, Registered in Scotland No. Gavin Kelly - Chief Executive, Retail Ireland. It's safe, secure and saves you a call. The Group is led by the Group Board comprising a Chair, independent Non-Executive Directors and Executive Directors. He announced his decision to quit as Lloyds announced Robin Budenberg as the replacement for chairman Lord Blackwell. Tesula is a Chartered Accountant and brings over 25 years' experience in the financial sector. As previously announced, William Chalmers will assume the additional responsibilities from 1 May 2021 of Acting Group Chief Executive in the interim period between Antnio Horta-Osrio leaving and Charlie Nunn joining as the new Group Chief Executive on 16 August 2021. But six months later the financial crisis struck and RBS needed a a 45bn taxpayer bailout to stay alive. With the current rising cost of living impacting many of us, keeping on top of your money might be worrying. Bank in neighbourhood locations within a radius of 10 miles. Lloyds Banking Group is a financial services group that incorporates a number of brands including Bank of Scotland. Sometimes things can, and do, go wrong and when this happens we encourage customers to tell us about it. Robin spent 25 years advising UK companies and the UK Government while working for S.G. Warburg/UBS Investment Bank, and was formerly Chief Executive and Chairman of UK Financial Investments (UKFI), managing the Governments investments in UK banks following the 2008 financial crisis. CEO, Commercial & Institutional for the ring-fenced bank, CEO, Commercial and Institutional for the non-ring fenced bank, Director of Strategy, Corporate Development & Sustainability, Chief Governance Officer and Company Secretary, Environmental, Social and Governance Disclosures, Compliance statement and remuneration policy, Message from our Director of Sustainable Banking, Climate and sustainable funding and financing, Supporting customers in vulnerable situations, Go to Governance and Responsible Business, Protecting privacy and customer confidentiality, United Nations Sustainable Development Goals, External commitments and reporting standards, Modern Slavery Act Available. The awards remain subject to the performance measures which apply to the relevant awards and will continue to vest at the normal vesting dates and be released on their scheduled release dates, subject to the relevant terms (including post-vesting retention periods, malus and, where applicable, clawback and to deductions for national insurance and income tax). Prior to that role, she was a member of Aviva's Group Executive for 7 years as Chief Marketing and Communications Officer and was seconded to help launch the United Nations Sustainable Development Goals. 0345 300 0323. With a history dating to the 17th century, it is the fifth-oldest extant bank in the United Kingdom (the Bank of England having been established one year earlier), and is the only commercial institution created by the Parliament of Scotland to remain in existence. Does anyone know what it would be. If you're not happy with the outcome of your complaint, you have the right to refer to the Financial Ombudsman Service, free of charge, within 6 months. CEO email addresses - E-mails address database lists to find contact details of Chief Executive Officers (CEOs) and Managing Directors - free list - UK - US - Asia - customer services - customer care - boss - top man - top woman - complaints resolver FAQ page or contact the editor of the site. #1. Information on how you can complain if you are Business Account holders. Opens in a new browser window. If you switch networks, for example you use Wi-Fi at home and then your mobile data connection when you leave the house, you may get logged out or experience an error message. If youre a customer, media, or an investor, use these details to contact us directly. 36 St Andrew Square, Edinburgh, United Kingdom, EH2 2YB. Visit the Bank of Scotland Twitter page. The Group Board's role is to provide entrepreneurial leadership of the Company within a framework of prudent and effective controls. Contact email form | Royal Bank of Scotland Personal Support Centre Contact email form Contact Us Use this form to ask us a general question about our products and services. Lines are open 8am 8pm, seven days a week. Chief Executive Officer. We're here to help you. The Edinburgh-based bank, which owns RBS, NatWest. He is eligible to be considered for a GPS award for the 2021 performance period up until his retirement date. Prior to her current role Alison was Deputy CEO of NatWest Holdings and CEO of the Commercial and Private Banking business. Before joining Morgan Stanley, William worked for JP Morgan, again in the Financial Institutions Group. Opens in a new browser window. Why have I been asked to enter my debit card and PIN number? If you need to speak to a member of our team, our contact details are provided below. Business Credit/ Charge Card Team. Amanda was Chief Executive of Business in the Community, of which King Charles III is the Royal Founding Patron and which promotes responsible business and corporate responsibility. In accordance with section 430 (2B) of the Companies Act 2006, the Company confirms that no remuneration payment will be made by the Company to Simon after he ceased to be a Non-Executive Director of the Company, nor will any payment for loss of office be made. How you can complain if you apply online for setting the long-term Strategy the. Group CEO of the Group is a Chartered Accountant and brings over 25 years & # x27 Grady! A week 2017 ( Board ), August 2017 ( Board ), August 2017 ( Board,. Keeping on top of your money might be worrying tried james.crosby @ HBOSplc as you think! Make sure you use our app, you can select 'Support ' then us. Instructions correctly and to help ) Complaints contacts, media, or an investor, use these to! 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