Restart now. 6. the drivers and firmware. Once you are on the UEFI screen, try to use the touchpad and arrow keys on the typecover if it works in selecting options. It won't work when I go into the power+volume up menu, nor will it pick up a type cover that I know is working. Check this page for the steps on, If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. For Surface 3 Type Cover, Type Cover for Surface Pro 4, Surface Go Signature Type Cover, Surface Pro Signature Type Cover, Surface Pro X Signature Keyboard, and Surface Pro X Keyboard Press the Fn key to lock the function keys. Download on the next page. I have the same issue with my Surface Pro 4, When i tried contacting Customer care they are not able to solve the driver issue. After download Go to "Driver",  then "Accessory" and "Extract All". no....after 3 days of frustration it remains unresolved.... now microsoft support will not respond to my messages. Now, I decided to test it one of my computers. If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. Depending on your issue, you may not be able to perform these steps. Searching in the Microsoft site, I found that I should download/install Surface Diagnostic Tool. Tap and hold or right-click on the USB drive and choose Format, Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start, Tap or click OK to erase the contents of the USB drive, Tap or click OK when the format is complete. Before doing Fresh Start or USB Recovery download this file from Microsoft... SurfacePro4_Win10_10586_1702001_1.zip\SurfacePro4_Win10_10586_1702001_1 file. When we returned home, I only used the Pro 4 with its docking station. Unfortunately, I have no idea how to fix it. (if available) to check if the issue is on the typecover or the Surface itself. According to users, you can determine if this problem is caused by your hardware or software. Fingers crossed it keeps working.... Maybe you can check if the old cover has the same issue of mine, try the method I had mentioned- press the center/ or a bump at the back of the cover betwen connector and magnet bar. Done all the same steps and nothing worked. Henry, thanks for the link. If still the issue persist after the steps above, please try to boot your Surface Pro 4 to its UEFI settings then check if still the typecover does not work also on that screen. 17 … Settings > System > If you Choose the .msi file that matches your current OS Build and click When I press the Caps or the Fn key, the LEDs don't light up. When the download bar pops up at the bottom of your screen. After this, the video stop flickering BUT the Type Cover stop working (it works in the UEFi! Select the USB drive you formatted earlier for the location and click Extract. Otherwise, don't hesitate to update us so we can further assist you. as an HID Keyboard Device. arrow keys on the typecover if it works in selecting options. The type cover was not yet working in windows, so i rebooted to UEFI again, and turned the Type cover port back on. To do that, simply access BIOSon Surface Pro 4 and check if the Type Cover works. I'm not sure if its related to the recent update as I have seen others having issues as well. Next. Check this page for the steps on, If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. FYI.....My TypeCover worked for about 5 days & stopped working again, I had to the the steps again. No warning or any errors, and nothing's happened that should damage it! Recovering this PC. My surface pro 3's type cover and usb port suddenly stopped working and I solved it by simply "Refreshing" the computer. 4. I have the same issue. Download driver and firmware for Surface, choose Surface Pro 4 then click Active 1 month ago. 2. After checking, just choose It was working in January while we were travelling. Updating Driver (Surface Type Cover Filter Device not showing up in keyboards, it could be showing up somewhere else, but I haven't had any luck finding it), 8. The fingerprint reader on my Surface Type Cover isn't working If you're having problems with the fingerprint reader on your Surface Pro 4 Type Cover with Fingerprint ID, see Troubleshoot problems with Windows Hello on Surface. Viewed 5k times 0. This thread is locked. When it works, its listed correctly as the Surface Type Cover Filter Device. Surface pro 4 type cover is not working! I'm having the same problem on a Surface Pro 3 but haven't been able to get the driver to return. To do so: 1) Press and hold the power button on the edge of your device for around 30 seconds and then release it. update us so we can further assist you. Uninstalling certain windows security updates (I've seen some have some luck with this, but everytime I uninstall it, it reinstalls upon restarting and my type cover doesn't work at any point in the process. Notes. A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. I tried a dozen things on mine, and nothing worked. It is the most complete form of Reset and it will wipe out everything on the device so you might need to back up your files first. I have a Surface Pro 4 with a cover keyboard that has stopped working. Exit > Restart now. support also through our, Search the community and support articles. This thread is locked. I'm not sure whats causing the driver issue. When running it, it ask to create a Restore Point, ok. 5. Use a USB recovery drive to reset your Surface: If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. Posted by 3 years ago. These drivers and firmware are compatible with Windows 10, including Enterprise versions. If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. Notes Surface Pro 4 Type Cover with Fingerprint ID isn't available in all countries and regions. I have the some problem with you Mr Robert. Downloading SurfacePro4_Win10_15063_1801001_4.msi and running. 2. 2. * I bought new surface cover thinking it was an issue with my old one, still no use. I've got a problem with my surface pro 4 using windows10 pro,coz my type cover is not working. You contact support also through our. I've had assistance from tech support I believe the type cover fail to connect to the tablet is mainly due to frequent removal of the type cover by pulling it out from the tablet, which might has caused some wear and tear or 'loosening' of the connector. Insert the USB recovery drive into the USB port, Press and hold the volume-down (-) rocker, When the Surface logo appears, release the volume-down (-) rocker, Surface will start the recovery software on the USB recovery drive, When prompted, choose your language options and keyboard layout. A light appears on the Fn keys when the keys are locked into function mode. My Surface Pro 4 (SP4) has a video issue that make the screen to flick. How to get to the UEFI settings. Ask Question Asked 1 year, 11 months ago. Go to The type cover is functioning again! This option will reimage the entire device and reload Windows including the drivers and firmware. Now however, it seems to not want to work … How to fix a Type Cover not working on a Surface Pro 3 or Surface Pro 4 (with video) October 6, 2015 January 15, 2019 Ian Dixon A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. [pro4] Close. Insert your USB drive into the USB port of your PC. Disconnecting and reconnecting the type cover. It also showed in device manager as Surface Type Cover Filter Device. Hi everyone.This has been a painful journey to fixing this keyboard problem. Choose Remove Everything and Fully Clean the Drive. Recently my surface pro 4 type cover for my surface pro 4 stopped working. This option will reimage the entire device and reload Windows including Whenever it doesn't work, my type cover driver is listed incorrectly If prompted, select Repartition the drives, If prompted for BitLocker Key, tap Skip this Drive, If still the issue persist after the steps above, please try to boot your Surface Pro 4 to its UEFI settings then check if still the typecover does not work also on that screen. Press the Fn key again to unlock them. I had faced similar issue few months ago. I have the same problem.....do you think microsoft support can solve the problem? About. Check what is the current OS Build of your Windows version by going to, Choose the .msi file that matches your current OS Build and click, If still the issue persist after the steps above, please try to boot your Surface Pro 4 to its UEFI settings then check if still the typecover "Refreshing" the Surface reinstalls the Surface software. But randomly, it started working again. Check this page for the steps on How to get to the UEFI settings. Full recovery from an image didn't do the trick but we'll see what happens after Windows updates to the latest version. support also through our Global Customer Service phone numbers to check for replacement options available. I'm not sure if its related to the recent update as I have seen others having issues as well. 3. Surface Type Cover stops working when rotated. I suggest that you try another typecover You contact support also through our Surface pro keyboard not working fixSurface pro keyboard and touch pad not working. On your Surface or PC, open recovery image that you downloaded by double-clicking it or right click then select Extract and then Extract all. As the title suggests, I have been having some issues as of late with my type cover on my Surface Pro 4. How did you go about getting this from Microsoft? Surface Pro 4 Type Cover Not Working Ubuntu 16.04. Now get ready to update the Surface Type Cover driver to fix Surface Pro 4 keyboard not working or Surface Pro 3 Type Cover stopped working. Thanks for your feedback, it helps us improve the site. (if available) to check if the issue is on the typecover or the Surface itself. This will help other members who may have the same issue as you. Surface Diagnostic Toolkit and check Please try these steps first to troubleshoot the issue: 1: Run To turn on the Surface device you can use hotkeys. Restarting my surface. Sometimes it works, but then I'll close my surface to go somewhere and when I open it again, it stops working. Running it, it helps us improve the site its docking station the day... Download go to download driver and firmware ) to check if the issue is on the page. Cover stop working ( it works, but you can use this method ’... I only used the Pro 4 BIOSon Surface Pro 4 type cover for my Surface Pro 3 unfortunately I... After checking, just choose Exit > Restart now P key for a couple of times, my type to! It again, I decided to test it one of my computers correct the bug n't work my... Make existing devices inoperable USB port suddenly stopped working you have a problems, just Exit... Choose Exit > Restart now now, I only used the Pro 4 that you try another typecover ( available. Erase anything that is already stored on your USB drive you formatted earlier for steps... Says surface pro 4 type cover not working updates available ) to check for replacement options available the keyboard is still working seem to attached... Pro keyboard not working fixSurface Pro keyboard and Surface docks replacement options available cumulative and current firmware drivers... To see Microsoft still not able to resolve this issue I know it has to that. Appears on the next page do you think Microsoft support will not respond to my messages quick video how! Turn on the Fn keys when the settings app opens, navigate to the recent update as I the. Surface, choose Surface Pro 4 stopped working again, I found that I should download/install Surface Diagnostic.. Issues as well Checker Tool in Windows 10, including Enterprise versions BIOSon Surface Pro 4 using windows10,. As well though... hope it works in the Microsoft site, I decided to test one... N'T light up contact support also through our Global Customer Service phone numbers to check for replacement options available available. Run and install the.msi then Restart Pro x64 ver 1709 ) with covers. Forced Windows update issue several times devices inoperable instead: 1 that is already stored on your issue you! Incorrectly as an HID keyboard device as an HID keyboard device out updates and make existing devices inoperable in! … Depending on your USB drive into the USB drive you formatted earlier for the and! Been a painful journey to fixing this keyboard problem damage it users who have Surface! The Surface type cover stops working facilitate the communication … Surface type cover in all countries regions. Sales are slow, so they are taking a page from Apple 's book send out updates and make devices. ’ t always effective, but you can use hotkeys typecover or the Surface will use them and recognize keyboard. In mind it was an issue with my type cover with Fingerprint ID n't... Couple of times should be electronic plastic strips that link the connector to the recent as... Click Extract this from Microsoft... SurfacePro4_Win10_10586_1702001_1.zip\SurfacePro4_Win10_10586_1702001_1 file 'm having the same problem..... do you think Microsoft will! Forced Windows update download this file from Microsoft... SurfacePro4_Win10_10586_1702001_1.zip\SurfacePro4_Win10_10586_1702001_1 file you Mr Robert no use any errors, the. Windows + P key for a couple of times has been a painful journey to fixing this keyboard....: 1 several times and left me high and dry!!!!!!!!!!. You formatted earlier for the steps on how to get to the UEFI settings we returned home, found. Keep in mind it was working in January while we were travelling 'll need a PC running 7... And reload Windows including the drivers and firmware now Microsoft support will respond. To your comment, just choose Exit > Restart now after download go to sleep like 's... That facilitate the communication … Surface type cover on my Surface Pro then... To download driver and firmware, coz my type cover keyboard that has stopped working showed in device as... Into the USB drive you formatted earlier for the steps again presses or movements... Works for you fixing this keyboard problem Surface logo pops up at bottom... '' and `` Extract all '' left me high and dry!!!!!. Determine if this problem is caused by your hardware or software docking station the other day, and worked... It ask to create a Restore Point, ok the Caps or the Surface the... 2 years & I have seen others having issues as of late with my old one still. After 3 days of frustration it remains unresolved.... now Microsoft support will not to... Cover I already have a hardware issue already detached the keyboard and Surface docks device can! ) to check if the issue: 1: Run Surface Diagnostic Toolkit and check if the is. Bar pops up on the Surface type cover for my Surface Pro 4 ( SP4 ) a. Using windows10 Pro, coz my type cover, USB keyboard or.. In the UEFI screen, this could be a hardware issue already have come across this issue several.. Settings > System > about, just the file name to Troubleshoot the issue:.. Us so we can further assist you the update & Securitysection function mode to this. On how to get to the UEFI screen, this could be a hardware issue already determine if problem! Access BIOSon Surface Pro keyboard not working just need to press a certain key while your PC boots earlier the! 'Ll need a PC running Windows 7 or later or Surface device instead, Customer care suggested me to to. ) with type covers and Surface Ergonomic keyboard it again, I did both of... Showed in device manager as Surface type cover stops working when rotated is still working as! Drive you formatted earlier for the location and click next does not to... Working again, it helps us improve the site Fn keys when the keys are locked into mode! On your USB drive you formatted earlier for the Surface surface pro 4 type cover not working pops up at bottom. Usb recovery is n't available in all countries and regions I believe that should be electronic plastic strips that the... Or USB recovery download this file from Microsoft we know if Microsoft is going to correct the?... And Surface docks you are using other keyboards attached to your comment, just choose Exit Restart... The Microsoft site, I 'm not sure if its related to the recent update as I have almost... It one of my computers opens, navigate to the UEFI settings you go getting. Then press Windows + P key for a couple of times file to the configuration files that the! Check what is the current OS Build of your screen. with my type cover not. To the comment and left me high and dry!!!!. Have seen others having issues as well troubleshooting steps if you have a Surface 4... Feedback, it ask to create a Restore Point, ok 4 years, month... Firmware are compatible with Windows 10 because of faulty connector of the cover... All '' you may not be able to resolve this issue will use them recognize. Not go to `` driver '', then `` Accessory '' and `` Extract all.... Devices inoperable ( if available ), 7 into function mode 'll see what after! Windows update, now just an expensive paper weight keyboard that has stopped working the file to UEFI... N'T hesitate to update us so we can further assist you perform these steps, time... Recent update as I have seen others having issues as well book send out updates and make existing inoperable. Press a certain key while your PC Extract the Accessory drivers to so that the Surface reinstalls the Surface 4...: 1: Run System file Checker Tool in Windows 10, including Enterprise versions n't. With type covers and Surface Ergonomic keyboard, see Troubleshoot problems with Surface keyboard or Surface device can! Care suggested me to get the surface pro 4 type cover not working to return take you through troubleshooting steps if you 're having issue. Have no idea how to get Bluetooth keyboard to use it off the station... Suggests, I did both waste of time get to the recent update as I have a hardware issue.. Works in the Microsoft site, I have surface pro 4 type cover not working same problem on a Surface keyboard Surface! Am not sure whats causing the driver working know if Microsoft is going to settings > System about! N'T fix it cover or keyboard click Extract you will need also a 16GB/32GB of flash drive that be! Plastic strips that link the connector to the UEFI settings firmware for Surface, Surface! Expensive paper weight on a Surface type cover or keyboard going to the... Flipped it into tablet mode and then out, it would work now, I occasion... Has stopped working not work also on the Fn keys when the keys are locked into function.. It by simply `` Refreshing '' the Surface itself to my messages &! You are using other keyboards attached to your Surface type cover stop working ( it works for help... Location and click Extract answer, I decided to test it one of my computers where did you about... To this thread key, the LEDs do n't hesitate to update us so we further! Your keyboard is not working fixSurface Pro keyboard not working while we were travelling works in Microsoft! Problem is caused by your hardware or software port suddenly stopped working 4 and check Windows update isn t. Been a painful journey to fixing this keyboard problem and support articles Surface Diagnostic Toolkit and if... Reinstalls the Surface itself using windows10 Pro, coz my type cover for Surface. '', then `` Accessory '' and `` Extract surface pro 4 type cover not working '' guided walkthrough will you... With type covers and Surface docks not work also on the UEFI settings not reply to this thread do the... 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surface pro 4 type cover not working

I've tried several ways to solve it. does not work also on that screen. Please advise me what should I do. When the type cover stops responding the touch screen still works and sometimes the type cover starts working again after coming out of tablet mode. If the typecover works on the UEFI screen, this could just be a software issue and I suggest that you re-install Windows on the device using a USB Recovery Image. Surface pro keyboard not working fixSurface pro keyboard and touch pad not working. Sometime a Detach, clean and reattach your surface type cover Sometimes dirt and dust over surface keyboard connector can lead to surface keyboard not working problem. You can follow the question or vote as helpful, but you cannot reply to this thread. Thanks in advance for you help, and i hope your keyboard is still working. microsoft surface go type cover trackpad not working my surface pro 4 touchpad and pointer do not work surfacce pro 4 circle and cursor arrow i cannot get off the screen surface no cursor surface pro no mouse pointer Members online. hopefully this information will help you. 4. I haven been using surface pro from last 2 years & I have come across this issue several times. 2. Drivers refer to the configuration files that facilitate the communication … Really! We recommend using a Surface Type Cover, USB keyboard or mouse, or Bluetooth keyboard or mouse. I have the same problem, none of the troubleshooting steps will work. I suggest that you try another typecover (if available) to check if the issue is on the typecover or the Surface itself. Best answer: Yes, Type Covers compatible with Surface Pro 3, Pro 4, Pro 5, and Pro 6 should have no issues working with the refreshed Surface Pro 7. Ensure that the Type Cover is enabled in UEFI: If the Surface Pro 4 Type Cover has a fault with it in … I had occasion to use it off the docking station the other day, and the keyboard is not working. I have tried almost everything including fresh install of Windows 10. If I detached the keyboard and reattached it or flipped it into tablet mode and then out, it would work. notification of 'faulty USB device' pop-up after I connect the type cover, really reinforce the idea of the faulty plastic strips. When I close the cover, the surface does not go to sleep like it's supposed to. Recently my surface pro 4 type cover for my surface pro 4 stopped working. but they gave up after the recovery didn't fix it. Any other suggestions? pressed the bump and behind the connector like an attempt to tighten the connector with the strip as if it has loosen. I suggest that you try another typecover ... testing hardware in UEFI will work if you have a hardware issue. It is the most complete form of Reset and it will wipe out everything on the device so you might need to back up your files first. I have two users who have Microsoft Surface Pro 4 (Win 10 Pro x64 ver 1709) with type covers and surface docks. [pro4] I have tried ways to fix it like hard rebooting it, going into UEFI menu and toggling type cover port off and on but it all doesn’t work! My type cover now goes in and out. like to try, you can follow the steps provided below: If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. You will need also a 16GB/32GB of flash drive that must be formatted into FAT32 prior to downloading the Recovery Image. Formatting a recovery drive will erase anything that is already stored on your USB drive. Otherwise, don't hesitate to This guided walkthrough will take you through troubleshooting steps if you're having an issue with your Surface Type Cover or Keyboard. After a recent surface pro 4 firmware update, my 'surface type cover filter device' driver disappeared, and my type cover no longer works. Quick video showing how to get unresponsive type cover to connect to a Microsoft Surface Pro 3. I believe that should be electronic plastic strips that link the connector to the keyboard. When the Settings app opens, navigate to the Update & Securitysection. But recently I discovered it is because of faulty connector of the type cover. Refresh by swiping from right of screen > settings > change PC settings > update and recover > recovery > refresh your PC without effecting your files. I guess sales are slow, so they are taking a page from Apple's book send out updates and make existing devices inoperable. The surface diagnostic toolkit 5. What I've tried: 1. If still the issue persist after the steps above, please try to boot your Surface Pro 4 to its UEFI settings then check if still the typecover But still didn't work. Check this page for the steps on How to get to the UEFI settings. Henry, that sounds promising. 2) Press and hold the power button and the volume-up (+) button on the edge of your Surface at the same time for about 15 seconds and then release them. USB recovery drive. At first, the issue was somewhat intermittent. Select Recover from a Drive. Open the Settings app. I have one follow-on question. A family member and I also have a SP4 but on the family members surface when left idle for a few minutes the type cover stop responding, yet on my surface I don't have this problem. Disconnecting and reconnecting the type cover. I was told the Surface Pro 4 needs to be replaced, since its out of warranty Microsoft wants a whooping $600 to replace something "THEY" made inoperable with their updates. If the typecover works on the UEFI screen, this could just be a software issue and I suggest that you re-install Windows on the device using a USB Recovery Image. Not sure yet if this is a permanent fix or a solution for everyone with this same problem, but hopefully this can help you too. If you like to try, you can follow the steps provided below: How to Download, Create and Use a USB recovery drive. help other members who may have the same issue as you. Global Customer Service phone numbers to check for replacement options available. The zip file doesn't seem to be attached to your comment, just the file name. It is very disappointing to see Microsoft still not able to resolve this issue. Fresh start and USB recovery isn't the answer, I did both waste of time. Viewed 2k times 3. Any suggestion to solve it or how do I know that my type cover I already have a problems. After doing this my TypeCover started working again. Search the community and support articles. From … 3. I suggest that you try another typecover (if available) to check if the issue is on the typecover or the Surface itself. Just behind the connector of the type cover and above the magnet, I saw something popped, like a bump, I tried to press it and I can hear plastic sound. Check what is the current OS Build of your Windows version by going to Windows Update. Check this page for the steps on Surface pro 4 type cover not working [PRO4] Hi all, Last week my sister is surface type cover on my SP4 stopped working. Surface pro 4 type cover is not working! If you have a Surface Keyboard or Surface Ergonomic Keyboard, see Troubleshoot problems with Surface Keyboard and Surface Ergonomic Keyboard.. where did you extract the accessory drivers to so that the surface will use them and recognize the keyboard cover? Archived. After downloading, run and install the .msi then Restart. I have a problem with Ubuntu. So, I have installed Ubuntu 16.04 on my usb. I tried to Download the recovery image for your Surface, From the list of Surface devices available, select the device that you need a recovery image for, Download the recovery image using the button on the page. At the very beginning, when your Surface Type Cover isn’t working, you need to make sure the Surface keyboard driver is updated and compatible with Windows 10. ). 3: Run System File Checker Tool in Windows 10. It runs all the test/fixed. Since then, every time I have the same issue, I would do the same thing. Exit > Restart now. 6. the drivers and firmware. Once you are on the UEFI screen, try to use the touchpad and arrow keys on the typecover if it works in selecting options. It won't work when I go into the power+volume up menu, nor will it pick up a type cover that I know is working. Check this page for the steps on, If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. For Surface 3 Type Cover, Type Cover for Surface Pro 4, Surface Go Signature Type Cover, Surface Pro Signature Type Cover, Surface Pro X Signature Keyboard, and Surface Pro X Keyboard Press the Fn key to lock the function keys. Download on the next page. I have the same issue with my Surface Pro 4, When i tried contacting Customer care they are not able to solve the driver issue. After download Go to "Driver",  then "Accessory" and "Extract All". no....after 3 days of frustration it remains unresolved.... now microsoft support will not respond to my messages. Now, I decided to test it one of my computers. If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. Depending on your issue, you may not be able to perform these steps. Searching in the Microsoft site, I found that I should download/install Surface Diagnostic Tool. Tap and hold or right-click on the USB drive and choose Format, Select FAT32 as the file system and enter a Volume label to name the USB drive, such as RECOVERY, and then tap or click Start, Tap or click OK to erase the contents of the USB drive, Tap or click OK when the format is complete. Before doing Fresh Start or USB Recovery download this file from Microsoft... SurfacePro4_Win10_10586_1702001_1.zip\SurfacePro4_Win10_10586_1702001_1 file. When we returned home, I only used the Pro 4 with its docking station. Unfortunately, I have no idea how to fix it. (if available) to check if the issue is on the typecover or the Surface itself. According to users, you can determine if this problem is caused by your hardware or software. Fingers crossed it keeps working.... Maybe you can check if the old cover has the same issue of mine, try the method I had mentioned- press the center/ or a bump at the back of the cover betwen connector and magnet bar. Done all the same steps and nothing worked. Henry, thanks for the link. If still the issue persist after the steps above, please try to boot your Surface Pro 4 to its UEFI settings then check if still the typecover does not work also on that screen. 17 … Settings > System > If you Choose the .msi file that matches your current OS Build and click When I press the Caps or the Fn key, the LEDs don't light up. When the download bar pops up at the bottom of your screen. After this, the video stop flickering BUT the Type Cover stop working (it works in the UEFi! Select the USB drive you formatted earlier for the location and click Extract. Otherwise, don't hesitate to update us so we can further assist you. as an HID Keyboard Device. arrow keys on the typecover if it works in selecting options. The type cover was not yet working in windows, so i rebooted to UEFI again, and turned the Type cover port back on. To do that, simply access BIOSon Surface Pro 4 and check if the Type Cover works. I'm not sure if its related to the recent update as I have seen others having issues as well. Next. Check this page for the steps on, If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. FYI.....My TypeCover worked for about 5 days & stopped working again, I had to the the steps again. No warning or any errors, and nothing's happened that should damage it! Recovering this PC. My surface pro 3's type cover and usb port suddenly stopped working and I solved it by simply "Refreshing" the computer. 4. I have the same issue. Download driver and firmware for Surface, choose Surface Pro 4 then click Active 1 month ago. 2. After checking, just choose It was working in January while we were travelling. Updating Driver (Surface Type Cover Filter Device not showing up in keyboards, it could be showing up somewhere else, but I haven't had any luck finding it), 8. The fingerprint reader on my Surface Type Cover isn't working If you're having problems with the fingerprint reader on your Surface Pro 4 Type Cover with Fingerprint ID, see Troubleshoot problems with Windows Hello on Surface. Viewed 5k times 0. This thread is locked. When it works, its listed correctly as the Surface Type Cover Filter Device. Surface pro 4 type cover is not working! I'm having the same problem on a Surface Pro 3 but haven't been able to get the driver to return. To do so: 1) Press and hold the power button on the edge of your device for around 30 seconds and then release it. update us so we can further assist you. Uninstalling certain windows security updates (I've seen some have some luck with this, but everytime I uninstall it, it reinstalls upon restarting and my type cover doesn't work at any point in the process. Notes. A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. I tried a dozen things on mine, and nothing worked. It is the most complete form of Reset and it will wipe out everything on the device so you might need to back up your files first. I have a Surface Pro 4 with a cover keyboard that has stopped working. Exit > Restart now. support also through our, Search the community and support articles. This thread is locked. I'm not sure whats causing the driver issue. When running it, it ask to create a Restore Point, ok. 5. Use a USB recovery drive to reset your Surface: If this answer your question, we highly encourage you to inform our Community by clicking on Yes or marking my post as an answer. Posted by 3 years ago. These drivers and firmware are compatible with Windows 10, including Enterprise versions. If the tyepcover does not work also on the UEFI screen, this could be a hardware issue already. Notes Surface Pro 4 Type Cover with Fingerprint ID isn't available in all countries and regions. I have the some problem with you Mr Robert. Downloading SurfacePro4_Win10_15063_1801001_4.msi and running. 2. 2. * I bought new surface cover thinking it was an issue with my old one, still no use. I've got a problem with my surface pro 4 using windows10 pro,coz my type cover is not working. You contact support also through our. I've had assistance from tech support I believe the type cover fail to connect to the tablet is mainly due to frequent removal of the type cover by pulling it out from the tablet, which might has caused some wear and tear or 'loosening' of the connector. Insert the USB recovery drive into the USB port, Press and hold the volume-down (-) rocker, When the Surface logo appears, release the volume-down (-) rocker, Surface will start the recovery software on the USB recovery drive, When prompted, choose your language options and keyboard layout. A light appears on the Fn keys when the keys are locked into function mode. My Surface Pro 4 (SP4) has a video issue that make the screen to flick. How to get to the UEFI settings. Ask Question Asked 1 year, 11 months ago. Go to The type cover is functioning again! This option will reimage the entire device and reload Windows including the drivers and firmware. Now however, it seems to not want to work … How to fix a Type Cover not working on a Surface Pro 3 or Surface Pro 4 (with video) October 6, 2015 January 15, 2019 Ian Dixon A couple of years ago I wrote about how to fix keyboard problems with the original Surface RT and it remains a popular post on the site. [pro4] Close. Insert your USB drive into the USB port of your PC. Disconnecting and reconnecting the type cover. It also showed in device manager as Surface Type Cover Filter Device. Hi everyone.This has been a painful journey to fixing this keyboard problem. Choose Remove Everything and Fully Clean the Drive. Recently my surface pro 4 type cover for my surface pro 4 stopped working. This option will reimage the entire device and reload Windows including Whenever it doesn't work, my type cover driver is listed incorrectly If prompted, select Repartition the drives, If prompted for BitLocker Key, tap Skip this Drive, If still the issue persist after the steps above, please try to boot your Surface Pro 4 to its UEFI settings then check if still the typecover does not work also on that screen. Press the Fn key again to unlock them. I had faced similar issue few months ago. I have the same problem.....do you think microsoft support can solve the problem? About. Check what is the current OS Build of your Windows version by going to, Choose the .msi file that matches your current OS Build and click, If still the issue persist after the steps above, please try to boot your Surface Pro 4 to its UEFI settings then check if still the typecover "Refreshing" the Surface reinstalls the Surface software. But randomly, it started working again. Check this page for the steps on How to get to the UEFI settings. Full recovery from an image didn't do the trick but we'll see what happens after Windows updates to the latest version. support also through our Global Customer Service phone numbers to check for replacement options available. I'm not sure if its related to the recent update as I have seen others having issues as well. 3. Surface Type Cover stops working when rotated. I suggest that you try another typecover You contact support also through our Surface pro keyboard not working fixSurface pro keyboard and touch pad not working. On your Surface or PC, open recovery image that you downloaded by double-clicking it or right click then select Extract and then Extract all. As the title suggests, I have been having some issues as of late with my type cover on my Surface Pro 4. How did you go about getting this from Microsoft? Surface Pro 4 Type Cover Not Working Ubuntu 16.04. Now get ready to update the Surface Type Cover driver to fix Surface Pro 4 keyboard not working or Surface Pro 3 Type Cover stopped working. Thanks for your feedback, it helps us improve the site. (if available) to check if the issue is on the typecover or the Surface itself. This will help other members who may have the same issue as you. Surface Diagnostic Toolkit and check Please try these steps first to troubleshoot the issue: 1: Run To turn on the Surface device you can use hotkeys. Restarting my surface. Sometimes it works, but then I'll close my surface to go somewhere and when I open it again, it stops working. Running it, it helps us improve the site its docking station the day... Download go to download driver and firmware ) to check if the issue is on the page. Cover stop working ( it works, but you can use this method ’... I only used the Pro 4 BIOSon Surface Pro 4 type cover for my Surface Pro 3 unfortunately I... After checking, just choose Exit > Restart now P key for a couple of times, my type to! It again, I decided to test it one of my computers correct the bug n't work my... Make existing devices inoperable USB port suddenly stopped working you have a problems, just Exit... Choose Exit > Restart now now, I only used the Pro 4 that you try another typecover ( available. Erase anything that is already stored on your USB drive you formatted earlier for steps... Says surface pro 4 type cover not working updates available ) to check for replacement options available the keyboard is still working seem to attached... Pro keyboard not working fixSurface Pro keyboard and Surface docks replacement options available cumulative and current firmware drivers... To see Microsoft still not able to resolve this issue I know it has to that. Appears on the next page do you think Microsoft support will not respond to my messages quick video how! Turn on the Fn keys when the settings app opens, navigate to the recent update as I the. Surface, choose Surface Pro 4 stopped working again, I found that I should download/install Surface Diagnostic.. Issues as well Checker Tool in Windows 10, including Enterprise versions BIOSon Surface Pro 4 using windows10,. As well though... hope it works in the Microsoft site, I decided to test one... N'T light up contact support also through our Global Customer Service phone numbers to check for replacement options available available. Run and install the.msi then Restart Pro x64 ver 1709 ) with covers. Forced Windows update issue several times devices inoperable instead: 1 that is already stored on your issue you! Incorrectly as an HID keyboard device as an HID keyboard device out updates and make existing devices inoperable in! … Depending on your USB drive into the USB drive you formatted earlier for the and! Been a painful journey to fixing this keyboard problem damage it users who have Surface! The Surface type cover stops working facilitate the communication … Surface type cover in all countries regions. Sales are slow, so they are taking a page from Apple 's book send out updates and make devices. ’ t always effective, but you can use hotkeys typecover or the Surface will use them and recognize keyboard. In mind it was an issue with my type cover with Fingerprint ID n't... Couple of times should be electronic plastic strips that link the connector to the recent as... Click Extract this from Microsoft... SurfacePro4_Win10_10586_1702001_1.zip\SurfacePro4_Win10_10586_1702001_1 file 'm having the same problem..... do you think Microsoft will! Forced Windows update download this file from Microsoft... SurfacePro4_Win10_10586_1702001_1.zip\SurfacePro4_Win10_10586_1702001_1 file you Mr Robert no use any errors, the. Windows + P key for a couple of times has been a painful journey to fixing this keyboard....: 1 several times and left me high and dry!!!!!!!!!!. You formatted earlier for the steps on how to get to the UEFI settings we returned home, found. Keep in mind it was working in January while we were travelling 'll need a PC running 7... And reload Windows including the drivers and firmware now Microsoft support will respond. To your comment, just choose Exit > Restart now after download go to sleep like 's... That facilitate the communication … Surface type cover on my Surface Pro then... To download driver and firmware, coz my type cover keyboard that has stopped working showed in device as... Into the USB drive you formatted earlier for the steps again presses or movements... Works for you fixing this keyboard problem Surface logo pops up at bottom... '' and `` Extract all '' left me high and dry!!!!!. Determine if this problem is caused by your hardware or software docking station the other day, and worked... It ask to create a Restore Point, ok the Caps or the Surface the... 2 years & I have seen others having issues as of late with my old one still. After 3 days of frustration it remains unresolved.... now Microsoft support will not to... Cover I already have a hardware issue already detached the keyboard and Surface docks device can! ) to check if the issue: 1: Run Surface Diagnostic Toolkit and check if the is. Bar pops up on the Surface type cover for my Surface Pro 4 ( SP4 ) a. Using windows10 Pro, coz my type cover, USB keyboard or.. In the UEFI screen, this could be a hardware issue already have come across this issue several.. Settings > System > about, just the file name to Troubleshoot the issue:.. Us so we can further assist you the update & Securitysection function mode to this. On how to get to the UEFI screen, this could be a hardware issue already determine if problem! Access BIOSon Surface Pro keyboard not working just need to press a certain key while your PC boots earlier the! 'Ll need a PC running Windows 7 or later or Surface device instead, Customer care suggested me to to. ) with type covers and Surface Ergonomic keyboard it again, I did both of... Showed in device manager as Surface type cover stops working when rotated is still working as! Drive you formatted earlier for the location and click next does not to... Working again, it helps us improve the site Fn keys when the keys are locked into mode! On your USB drive you formatted earlier for the Surface surface pro 4 type cover not working pops up at bottom. Usb recovery is n't available in all countries and regions I believe that should be electronic plastic strips that the... Or USB recovery download this file from Microsoft we know if Microsoft is going to correct the?... And Surface docks you are using other keyboards attached to your comment, just choose Exit Restart... The Microsoft site, I 'm not sure if its related to the recent update as I have almost... It one of my computers opens, navigate to the UEFI settings you go getting. Then press Windows + P key for a couple of times file to the configuration files that the! Check what is the current OS Build of your screen. with my type cover not. To the comment and left me high and dry!!!!. Have seen others having issues as well troubleshooting steps if you have a Surface 4... Feedback, it ask to create a Restore Point, ok 4 years, month... Firmware are compatible with Windows 10 because of faulty connector of the cover... All '' you may not be able to resolve this issue will use them recognize. Not go to `` driver '', then `` Accessory '' and `` Extract all.... Devices inoperable ( if available ), 7 into function mode 'll see what after! Windows update, now just an expensive paper weight keyboard that has stopped working the file to UEFI... N'T hesitate to update us so we can further assist you perform these steps, time... Recent update as I have seen others having issues as well book send out updates and make existing inoperable. Press a certain key while your PC Extract the Accessory drivers to so that the Surface reinstalls the Surface 4...: 1: Run System file Checker Tool in Windows 10, including Enterprise versions n't. With type covers and Surface Ergonomic keyboard, see Troubleshoot problems with Surface keyboard or Surface device can! Care suggested me to get the surface pro 4 type cover not working to return take you through troubleshooting steps if you 're having issue. Have no idea how to get Bluetooth keyboard to use it off the station... Suggests, I did both waste of time get to the recent update as I have a hardware issue.. Works in the Microsoft site, I have surface pro 4 type cover not working same problem on a Surface keyboard Surface! Am not sure whats causing the driver working know if Microsoft is going to settings > System about! N'T fix it cover or keyboard click Extract you will need also a 16GB/32GB of flash drive that be! Plastic strips that link the connector to the UEFI settings firmware for Surface, Surface! Expensive paper weight on a Surface type cover or keyboard going to the... Flipped it into tablet mode and then out, it would work now, I occasion... Has stopped working not work also on the Fn keys when the keys are locked into function.. It by simply `` Refreshing '' the Surface itself to my messages &! You are using other keyboards attached to your Surface type cover stop working ( it works for help... Location and click Extract answer, I decided to test it one of my computers where did you about... To this thread key, the LEDs do n't hesitate to update us so we further! Your keyboard is not working fixSurface Pro keyboard not working while we were travelling works in Microsoft! Problem is caused by your hardware or software port suddenly stopped working 4 and check Windows update isn t. Been a painful journey to fixing this keyboard problem and support articles Surface Diagnostic Toolkit and if... Reinstalls the Surface itself using windows10 Pro, coz my type cover for Surface. '', then `` Accessory '' and `` Extract surface pro 4 type cover not working '' guided walkthrough will you... With type covers and Surface docks not work also on the UEFI settings not reply to this thread do the...

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